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Earnhardt Cadillac
Scottsdale, AZ
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The length of time needed to pick up new vehicle is too long. Temporary tags should have already been installed and paperwork prepared ahead of time. You should provide purchasers with a class on how to long. Temporary tags should have already been installed and paperwork prepared ahead of time. You should provide purchasers with a class on how to use all the features on the car. Otherwise okay. More
JD Sherbuck is the Greatest. Everytime I come in or I need him for something JD makes it happen. We have 3 H2 Hummers we recieve service from at Legends with out latest purchase coming from Legends. Ba need him for something JD makes it happen. We have 3 H2 Hummers we recieve service from at Legends with out latest purchase coming from Legends. Based on the experiences we and my Husband Clark and I have had with other Cadillac/Hummer dealerships Legends surpases them all. I highly recommend JD Sherbuck and the entire service staff behind the scenes that make the dealership what it is. JD is fast, keeps you abreast on what is going on and makes sure you are taken care of on a personnable level. Our biggest priority that my husband and I take into consideration is service after the sale and thanks to JD Sherbuck we would not go anywhere else. YOU are the best JD, thank you.... More
REPAIRED MY FRONT BUMPER THAT WAS NOT REPAIRED PROPERLY BY SOMEONE ELSE BEFORE THEY BOUGHT THE VEHICLE AND AFTER I HAD OWNED IT FOR APPROX. 18 MONTHS. OUTSTANDING SERVICE. I WOULD HIGHLY RECOMMEND THIS DEA BY SOMEONE ELSE BEFORE THEY BOUGHT THE VEHICLE AND AFTER I HAD OWNED IT FOR APPROX. 18 MONTHS. OUTSTANDING SERVICE. I WOULD HIGHLY RECOMMEND THIS DEALERSHIP TO ANYONE WISHING TO BUY A NEW OR USED VEHICLE. More
Armand was excellent to me. Armand helped me in every way for servicing my car even got me a loaner car so I was still able to get to work. When ever I go to this dealership they are nothing but the friendli for servicing my car even got me a loaner car so I was still able to get to work. When ever I go to this dealership they are nothing but the friendliest people from the sales people to the service dept. I would recommend this dealership to anyone. More
The experience I had at legends cadillac was amazing from the get go. Taylor Roncancio was my salesman and his knowledge of the Cadillac Escalade blew my mind. He knew everything about that vehicle. He was v the get go. Taylor Roncancio was my salesman and his knowledge of the Cadillac Escalade blew my mind. He knew everything about that vehicle. He was very professional and answered every question that I had. I will be buying my vehicles on from Taylor from now on!!!!! By the way, I love my new Escalade. More
Armon has always been great to work with, and this time was no exception. He's quick, professional, and Armon and the whole Legends team bends over backwards to service your needs. I would highly recomme was no exception. He's quick, professional, and Armon and the whole Legends team bends over backwards to service your needs. I would highly recommend anyone needing service on a GM car to take it to Legends and ask for Armon. More
THIS DEALERSHIP IS VERY PROFESSIONAL.. PAUL LUCERO HAS HELPED ME WITH ALL MY CARS.. HE FINDS EXACTLY WHAT YOU ARE LOOKING FOR AND HE IS A DELIGHT TO WORK WITH.. EVERYONE IS VERY NICE AND I HAVE BEEN VERY HELPED ME WITH ALL MY CARS.. HE FINDS EXACTLY WHAT YOU ARE LOOKING FOR AND HE IS A DELIGHT TO WORK WITH.. EVERYONE IS VERY NICE AND I HAVE BEEN VERY HAPPY WORKING WITH THESE PEOPLE.. I HAVE TOLD MY FRIENDS AND FAMILY AND MY DAUGHTER IS COMING DOWN TO LOOK AT A NEW COUP... RAE LAMB More
Mario was great to work with from the first time I called the dealership to when he handed me my keys back. I just was relocated to Scottsdale from Indianapolis and needed my car detailed. He fit me in right the dealership to when he handed me my keys back. I just was relocated to Scottsdale from Indianapolis and needed my car detailed. He fit me in right away. The car looks amazing now and they even went over and beyond what I asked for and vacuumed out the insides as well. I will definately be using this dealership the whole time I live in Scottsdale. More
Armand did a fantastic job from having a rental car ready upon my visit to the dealership. Armand had a very warm welcome once at the dealership, also the attention to detail with my new tire replacement was upon my visit to the dealership. Armand had a very warm welcome once at the dealership, also the attention to detail with my new tire replacement was first class, he even had the service team armor all my tires. Great job Armand!! More
On Saturday I spoke to Patrick over the phone to get some details on the Crossover for my wife who was interested in the car. After working with Patrick, and taking a test drive she purchased the car. Afte details on the Crossover for my wife who was interested in the car. After working with Patrick, and taking a test drive she purchased the car. After driving around we spoke about the experience and how it was ust about the oposite in every detail from when I purchased my Xtera from the Nissan dealer down the street. We were made to feel welcome, special and appreciated. There was no pressure, it was an enjoyable experience. Later that evening she's telling her best friend about Patrick, Legends, and of course every detail of the car. I started thinking about conversations that we had had that my car was not best suited for driving clients around in. There were a couple of cars that had cought my eye that would also be great to take clients around in. Sunday, I called Patrick and asked if he would mind showing me a couple of cars. He said he would be delighted. After viewing and driving a couple of different types of cars I settled on the same car as my wife the Crossover but only with a few more addons. Again as before the paperwork was fast, there was no hageling, it was a relaxed, stress free transaction. We were offered drinks and snacks and they made sure we were comfortable while everything was getting done. Honestly, I love the idea that you'll pick up the car and drop off a loaner when needed. The basket given with the car was a huge hit with my wife. I have always purchased my car and kept it for 7-9 years. With the Xtera I still had some payments left. If it wasn't for the outsanding culture there at Legends along with excellent salesmanship from Patrick (who is newer (2 months) with the company (nice training program)). I would never have even considered it. In this time when service is lost and people and companies are cutting back. Legends is reminding us not only what service is, but is raising the bar. I will be a return customer and will be sending people to Patrick and Legends. Michael V. Hipwell More