
Earnhardt Cadillac
Scottsdale, AZ
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For several years I drove a company car (Cadillac CTS) and after a bad series of experiences at Coulter Cadillac I was most fortunate to find Legends Cadillac. Despite living less than a mile from Coulte and after a bad series of experiences at Coulter Cadillac I was most fortunate to find Legends Cadillac. Despite living less than a mile from Coulter I would drive up to Legends for all my automotive needs as they took such good care of me. Years later I found myself in the market for my own personal vehicle. I now live in Southern California and was looking for a pre-owned Cadillac CTS. Having driven the roads in the L.A. area I was reluctant to purchase a vehicle locally. The first dealership that crossed my mind was Legends in Scottsdale. I spoke on the phone with Charlie Westergreen (pre-owned sales) who identified multiple options based on my situation. Charlie was able to exceed my expectations when it came to getting value for my trade and the overall bottom line. I only wish the rest of my life ran as smoothly as my dealings with Legends Cadillac! Thank you very much! Dave Z Ontario, CA More
My husband and I have driven Cadillacs for many years and, over that period of time, have purchased from several different dealers in the Scottsdale and Phoenix area. Legends is the best! Our primary sal and, over that period of time, have purchased from several different dealers in the Scottsdale and Phoenix area. Legends is the best! Our primary sales person, Allen Hall, has dealt with us in a very professional manner as has Paul Glans. They have been genuinely interested in answering our questions and meeting our needs. Luke Morris takes great care of us in the service department along with helping us get everything set up properly on our new SRX. Also, Mike Kemp, the Finance Director, kept everything running smoothly in that department. We are so happy with our new SRX and the total buying experience at Legends! We would recommend (and have recommended!) this dealership to friends and family! More
Armand has always provided excellent, professional service when I bring my SRX in for work, whether it be for warranty reasons or autobody repair. He always gets my problems fixed in a timely and cos service when I bring my SRX in for work, whether it be for warranty reasons or autobody repair. He always gets my problems fixed in a timely and cost-effective manner. He usually gives my car to Danny's group and they always fix my problems, no matter how easy or challenging. More
Absolutely the best dealer around- I have shopped many dealers in town, and hands down, the customer service at Legends Cadillac was far superior to any other. Because of their knowledge, service and su dealers in town, and hands down, the customer service at Legends Cadillac was far superior to any other. Because of their knowledge, service and support, I would only buy a car from them! The BEST! More
Armand, the service advisor, exceeds my expectations on every visit. He is prompt , knowledgable and professional. For that reason, I would recommends Legends to all my friends. In addition, all others I h every visit. He is prompt , knowledgable and professional. For that reason, I would recommends Legends to all my friends. In addition, all others I have been in contact with at Legend have been friendly and professional. More
Legends Cadillac has been one of my best experiences ever buying a vehicle and would recommend their services to anyone looking to purchase a vehicle...From the sales experience to the product explanation, t buying a vehicle and would recommend their services to anyone looking to purchase a vehicle...From the sales experience to the product explanation, they are top notch when it comes to customer service.....Thanks Legends More
My daughter and I decided on Sunday about 5 o'clock to go look at a SRX Cadillac. Upon arriving Legends, Patrick greeted us with a "hello and how can I help?" I told him after driving a Lexus for many years look at a SRX Cadillac. Upon arriving Legends, Patrick greeted us with a "hello and how can I help?" I told him after driving a Lexus for many years I was looking for something different. We walked the lot and looked at blue, white and mocha..This was it . Patrick went and got the keys so we could go for a test drive. I was in love.... we went back to Legends to talk numbers and not realizing they close at six. Jim and Patrick said "No Problem!" We then said 'let me sleep on it' and show my husband. I was very indecisive. Patrick called and spoke to my husband and said we would come for a test drive on Thursday. Patrick had the mocha SRX out front and ready to take it out once more. We drove around dark roads (I am not a great night driver) to make sure I was comfortable and bumpy roads- We were amazed!! Before leaving the mocha SRX that I loved at first sight..I said Patrick, "Do you have a RED one?!" There it was - on the side lot - BEAUTIFUL. I bought my first Cadillac with amazing service from both Jim and Patrick. Hands down, I would tell every one I know about my experience at Legends Cadillac (even dealerrater!) Jim, Patrick - we are impressed! Even better, I already locked my keys in my car - On Star to the rescue! Is driving a Cadillac always this fun? More
I was in the market for a new car. My search started at Scottsdale BMW up the street where I was quite disappointed. We were not greeted by anyone at their facility so we immediately left and drove to Lege Scottsdale BMW up the street where I was quite disappointed. We were not greeted by anyone at their facility so we immediately left and drove to Legends. When we arrived, Patrick greeted us, asked the purpose of our visit and immediately started showing us around the lot. Patrick is very knowledgeable about the cars and shows his excitement about the product. We went for a test drive and returned to the lot. Patrick asked me about colors of cars and I told him that I have purchased 2 other Cadillac's, both white, and that I wanted a black car this time. Patrick searched the lot and to no avail, there was not one in black. Jim came out to speak to my husband and I and proceeded to start "the search." He was on his computer looking all across the country for the car that I wanted. I could not believe it, very persistent. At this point, it was almost 8pm and Jim promised me that he would continue the search until he found what I wanted and he would contact me. The next morning, I received a phone call from Jim stating that he had found the car. WOW! Patrick stayed in contact with me as the car was in route to the dealer. When the car did arrive, we needed to have some chrome added as well as the windows tinted. Patrick never made me wonder what was happening with the car, he communicated via text message so I would not wait and wonder when I would be able to pick up the car. I did pick up my car today and it is FANTASTIC, as is Jim and Patrick's service. I would recommend Legends and especially would recommend Jim and Patrick. What an amazing facility. Thank you again guys!!! Sincerely, Jennipher Ball More
This is truly the best service experience I have ever had. Armand represented your dealership over the phone so well I drove 50 miles round trip and went by at least four other dealers to get there and I had. Armand represented your dealership over the phone so well I drove 50 miles round trip and went by at least four other dealers to get there and I wasn't disappointed. Armand made sure I understood everything that was to be done to my 2007 Avalanche. After dropping off the vehicle Armand called me and updated me as to what was going on and I really felt involved and confident of what was being fixed. When I called other dealers before choosing Armand, Armand was the only technician to advise me that my Air Bag Light On meant that in the event of an accident it may fail to operate. This could have saved my life so it was an easy decision to turn my vehicle over to Armand. In the past I always left service departments with alot of questions about what exactly was done. Armand went over everything in detail helping me to understand what was being fixed and why and how to avoid costly repairs in the future knowing what to look for. I will call Armand regularly for advice and give his card to all my family and friends. I am a neat freak and when Armand gave me my vehicle back it was cleaner than when I left it. Being almost four years old now I drove away thinking I was in a new car. I cannot stop bragging about it and will get my sons 2006 Silverado to Armand as soon as possible. What a difference one person can make. Thank you Mr. Slason Feeling Safe Again David J. Schwegler More
Charlie at Legends was informative, light hearted and commited to getting us in a jewel of a Vette we had our eye on. Legends excellent group of individuals made our financing easy and fun. I drove off w commited to getting us in a jewel of a Vette we had our eye on. Legends excellent group of individuals made our financing easy and fun. I drove off with a beautiful Vette, low miles and in style. Thanks Charlie! More