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Earnhardt Cadillac
Scottsdale, AZ
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Mr. Lucero and his manager were extremely helpful in showing us the number of vehicles fitting our needs, providing information about each vehicle, and explaining pricing options. Throughout our visit showing us the number of vehicles fitting our needs, providing information about each vehicle, and explaining pricing options. Throughout our visit at the dealership, all staff were friendly and helpful. Anthony, in finance, was thorough in his explanation of the purchasing process and all of our options. At the time of delivery, Paul took a great deal of his own time to go over every aspect of the car and its functions, helped us set up OnStar and XM and provided us with information about service capabilities at the dealership. We are enjoying our new car (2009 Cadillac CTS). We appreciate our dealings with the Legends staff. This is our 2nd buying experience at Legends. More
It took us a few months to figure out we wanted the Cadillac and Taylor stayed in touch with us the entire time. He checked in once a month, not obtrusive, just very caring and keeping a direct line of Cadillac and Taylor stayed in touch with us the entire time. He checked in once a month, not obtrusive, just very caring and keeping a direct line of communication open. The whole experience with Legends was quite pleasant. More
This is my 5th Escalade from this dealership, I honestly wouldn't go anywhere else! The service department is the BEST! Luke Morris is the most incredible Service Advisor in the world. I have been a clie wouldn't go anywhere else! The service department is the BEST! Luke Morris is the most incredible Service Advisor in the world. I have been a client of his for several years and he is the greatest and most knowledgable by far! The sales team is top notch and the finance guy is the best! This is the only place to go in Scottsdale!! More
Armand is a class act! As a business owner myself he represents Legends the way an onwer would want every employee to represent the company. He is very thougthful, enthusiastic, helpful and quite a pro represents Legends the way an onwer would want every employee to represent the company. He is very thougthful, enthusiastic, helpful and quite a proud employee. He gets customer satisfaction. Legends should be glad he is there. Many thanks. More
Tom Mallin worked very hard to help me find a vehicle I could afford and that would accomodate my family. We were looking for a larger vehicle, and without Tom looking out for us, I don't think we would ha could afford and that would accomodate my family. We were looking for a larger vehicle, and without Tom looking out for us, I don't think we would have found our new vehicle. I would recommend him to any of my friends or family. More
The entire experience at legends was exceptional in everyway. The customer service, the friendliness, the attention to detail, the skill of the service department, the general manager’s interest and f everyway. The customer service, the friendliness, the attention to detail, the skill of the service department, the general manager’s interest and finance departments ability made all are deals with legends very pleasurable. Buying a car should be so nice for everyone. The graciousness of the reception staff and the beauty of the physical plant were appreciated. Most of all, our sales associate Allen Hall exceeded every expectation we had when buying a car, and is a true gentlemen. We have already recommended Allen Hall and Legends to two of our friends. More
For several years I drove a company car (Cadillac CTS) and after a bad series of experiences at Coulter Cadillac I was most fortunate to find Legends Cadillac. Despite living less than a mile from Coulte and after a bad series of experiences at Coulter Cadillac I was most fortunate to find Legends Cadillac. Despite living less than a mile from Coulter I would drive up to Legends for all my automotive needs as they took such good care of me. Years later I found myself in the market for my own personal vehicle. I now live in Southern California and was looking for a pre-owned Cadillac CTS. Having driven the roads in the L.A. area I was reluctant to purchase a vehicle locally. The first dealership that crossed my mind was Legends in Scottsdale. I spoke on the phone with Charlie Westergreen (pre-owned sales) who identified multiple options based on my situation. Charlie was able to exceed my expectations when it came to getting value for my trade and the overall bottom line. I only wish the rest of my life ran as smoothly as my dealings with Legends Cadillac! Thank you very much! Dave Z Ontario, CA More
My husband and I have driven Cadillacs for many years and, over that period of time, have purchased from several different dealers in the Scottsdale and Phoenix area. Legends is the best! Our primary sal and, over that period of time, have purchased from several different dealers in the Scottsdale and Phoenix area. Legends is the best! Our primary sales person, Allen Hall, has dealt with us in a very professional manner as has Paul Glans. They have been genuinely interested in answering our questions and meeting our needs. Luke Morris takes great care of us in the service department along with helping us get everything set up properly on our new SRX. Also, Mike Kemp, the Finance Director, kept everything running smoothly in that department. We are so happy with our new SRX and the total buying experience at Legends! We would recommend (and have recommended!) this dealership to friends and family! More
Armand has always provided excellent, professional service when I bring my SRX in for work, whether it be for warranty reasons or autobody repair. He always gets my problems fixed in a timely and cos service when I bring my SRX in for work, whether it be for warranty reasons or autobody repair. He always gets my problems fixed in a timely and cost-effective manner. He usually gives my car to Danny's group and they always fix my problems, no matter how easy or challenging. More
Absolutely the best dealer around- I have shopped many dealers in town, and hands down, the customer service at Legends Cadillac was far superior to any other. Because of their knowledge, service and su dealers in town, and hands down, the customer service at Legends Cadillac was far superior to any other. Because of their knowledge, service and support, I would only buy a car from them! The BEST! More