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Earnhardt Cadillac
Scottsdale, AZ
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I am having a very uncommon problem with my airbag. It has required a couple visits to figure out. My service adviser Armand Slason has worked closely with me as he and the service technicians are trouble has required a couple visits to figure out. My service adviser Armand Slason has worked closely with me as he and the service technicians are trouble shooting the problem. As of now I am back in my vehicle and not sure if it will require another visit. My experience in the past with other service departments when having to return for service on the same problem has been less than desirable and I often felt they just wanted me to go away. Not the case with the service department at Legends Cadillac. Armand represents the dealership with such integrity I can feel the commitment and responsibility Legends has to the customer to get it right no matter what. It is easy to write a favorable review when all goes well and I hope I'm done until the next oil change but this is one place everybody needs to know about. Thanks to everyone in the service department at Legends Cadillac and especially Armand Slason. David and Lori Schwegler S More
Our whole experience with Legends Cadillac was outstanding. Our salesman, Patrick Barrett was excellent. He was very personable, knowledgeable and professional with a good sense of humor. The Esca outstanding. Our salesman, Patrick Barrett was excellent. He was very personable, knowledgeable and professional with a good sense of humor. The Escalade was detailed exceptionally well. Even though it was a 2007, it looked almost like a brand new automobile!! The gift basket was also a very nice touch. We felt that we were dealt with fairly, and would definitely recommend Legends Cadillac and Patrick to others. There was another salesman that assisted with the deal. He was also excellent, but I don't remember his name. I'm sure Patrick would remember. Thanks for a great experience. We are very happy with our Escalade. Ken & Toni Cesiel More
Outstanding experience. We were looking for a great deal on a slighty used Escalade to ship to our farm. Charlie provided excellent service and support during the sales process and made the experience very on a slighty used Escalade to ship to our farm. Charlie provided excellent service and support during the sales process and made the experience very enjoyable for us. We highly recommend Charlie and the Legends Dealership. More
We came into the Legends dealership looking for a used Cadillac XLR. As soon as we entered the lot, we were greeted by Charlie. Charlie was most helpful and very knowledgable about the cars on the lot an Cadillac XLR. As soon as we entered the lot, we were greeted by Charlie. Charlie was most helpful and very knowledgable about the cars on the lot and especially about the Cadillac XLR which he happen to have one on a special sale for the weekend. Charlie accommodated us to take it for a test drive after reviewing with us the features of the car and operation, he even put the top down for us. When we returned from our test drive, Charlie was there to greet us again, and we went right in and started talking about the car pricing and asked about what kind of payment plan we would like to see. We told him our needs and he went to the finance Mgr. Michael who was able to work diligently with a bank that would be able to finance the car for us even though we had marginal credit. The staff was all very friendly and helpful through out our buying experience, and i would highly recommend the Legends dealership to all of my friends and family. If we purchase another Cadillac, Hummer or Saab we will be purchasing from the Legends dealership. Our overall rating was the best buying experience we have had in over 30 years. We are very satisfied. Thank You Legends Dealership for making a dream come true for my Wife on Mothers Day. More
Charlie is a professional who has taken very good care of my needs. I highly recommend him to anyone looking for a new our used car. His assistance does not end when the sale is over, he calls you and ens my needs. I highly recommend him to anyone looking for a new our used car. His assistance does not end when the sale is over, he calls you and ensures that you are satisfied with your purchase. More
We enjoyed working with Van Hill. He is very knowable and showed us around the dealership, took us for a test drive, not only in the car we bought but, two other brands I was thinking of testing, it's like showed us around the dealership, took us for a test drive, not only in the car we bought but, two other brands I was thinking of testing, it's like he got them out of thin air. I was glad that he had the cars available so we did not have to go to other dealerships. We are very happy with our new car, and Legends Cadillac. Wes and Sandy Honer More
Allen Hall is an informed expert, with high integrity while deleivering a persoanlized, attentive and complete discussion when purchasing and delivering a car. He is fully knowledgable of his porducts while deleivering a persoanlized, attentive and complete discussion when purchasing and delivering a car. He is fully knowledgable of his porducts and takes great care in making sure all details are understood by his customer. He is skilled in shapping a purchase offer, one which fits his cusotmer and his company. Paul Glans was very complete in his ability to break down the financial aspects of a purchase More
J.D., and forgot his last name, has been our service rep for many years now. His has always been very helpful and saw to it our repairs and service of both cadillacs were done quickly. He communicates wel for many years now. His has always been very helpful and saw to it our repairs and service of both cadillacs were done quickly. He communicates well. We do all our service of both cadillacs. The availability of a free cadillac rental when our car(s) are in service, is a great service. I would recommend JD (?) anytime to any person. Respectfully submitted, W. Richard (Dick) Scarlett III Scarlett Capital I, LLC 3490 ClubHouse Drive, Suite #205 Wilson, WY 83014 307-733-1188 More
All the guys I dealt with were so amazing. From the salesman to the General Sales Manager to Finance, I loved them all. They took such good care of me and continue to take such good care of me. I am re salesman to the General Sales Manager to Finance, I loved them all. They took such good care of me and continue to take such good care of me. I am recommending this dealership and Charlie to everyone I know! More
This is the first used car I have purchased from Legends - but the 5th car I have bought from them (the other 4 were new). This Cadi was for my soon-to-be 16 year old daughter and they treated her with kind - but the 5th car I have bought from them (the other 4 were new). This Cadi was for my soon-to-be 16 year old daughter and they treated her with kindness and the same professionalism they have always shown me. Everyone at the dealership from sales to service to performance parts is always very easy to work with. There is never any pressure or games to make the sale happen. More