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Earnhardt Cadillac
Scottsdale, AZ
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Tom, my salesman, was friendly, knowledgeable, patient, accommodating, and not 'pushy'. Paul, the sales manager, was pleasant, professional, and willing to make a reasonable deal. Don, came to my hom accommodating, and not 'pushy'. Paul, the sales manager, was pleasant, professional, and willing to make a reasonable deal. Don, came to my home the day following the purchase, to program my auto's garage door opener. He was a gentleman, in every sense of the word. My intention was to visit another Cadillac dealer after I visited Legends. The fact that I found the car with all the features I was looking for, a business environment that was welcoming, friendly, and professional, and employees who were there to provide true 'customer service' gave me the confidence to stay and work out a mutually advantageous deal. This was truly a satisfying car buying experience! More
My car buying experience was excellent. It started with the greeting and lasted all the way through the sales process. Tobey Bates was my salesperson and I would recommend him to anyone looking to buy a c the greeting and lasted all the way through the sales process. Tobey Bates was my salesperson and I would recommend him to anyone looking to buy a car. Tobey spent the time to find out what I really wanted. He was extremely knowledgable about their product and the competitors products. I was expecting the typical adversarial sales process with the back and forth negotiations but Tobey made the process easy and enjoyable. More
Legends Cadillac was great to work with, our sales advisor Tom Mallin was very knowledgeable and friendly. The entire staff at Legends were very accommodating to my family and even our young kids had advisor Tom Mallin was very knowledgeable and friendly. The entire staff at Legends were very accommodating to my family and even our young kids had a great time during our buying experience. This was our first and only stop at a Cadillac dealership and were treated like royalty. I highly recommend Legends to anyone looking for a new or used Cadillac. More
Paul Lucero was extremely helpful and pleasant to work with on the purchase of my new SRX. He helped me to receive a fair price. I have recommended Paul and Legends to other perspective buyers. with on the purchase of my new SRX. He helped me to receive a fair price. I have recommended Paul and Legends to other perspective buyers. More
Very customer focused. Ozzy and the team that worked with me on the purchase of my SRX was friendly, professional, and very customer focused. The were patient, not pushy or nagging as other dealers are that me on the purchase of my SRX was friendly, professional, and very customer focused. The were patient, not pushy or nagging as other dealers are that Ihave dealt with. Additionally, when I brought the car in for an add on part after the sale, Ozzy was waiting for me with a Cadillac loaner. More
Legend Cadillac's First Class service is what keeps bringing us back. Tom Mallian,our sales representative, is always available to answer our questions and is helpful in every way; the service departm bringing us back. Tom Mallian,our sales representative, is always available to answer our questions and is helpful in every way; the service department is very dependable and efficient; The staff at Legends is friendly, courteous and professional. Having purchased three vehicles through Tom Mallian at Legends Cadillac in the past two years certainly attests to his professionalism and efficiency. We always recommend Legends to our friends and business associates and we certainly go back to Legends when we need another vehicle. More
Armand has been my service consultant for the last 4 years. Every time I come in he is extremely punctual and friendly. Always willing to go above and beyond the call of duty. I truly do appreciate th years. Every time I come in he is extremely punctual and friendly. Always willing to go above and beyond the call of duty. I truly do appreciate the service I get from legends, and specifically Armand. I will continue to use them as I prefer American made cars and especially Cadillacs. More
The service team met me immediately as I arrived. Armand Slason knew my needs, had a rental car ready and communicated with me through the day. My salesperson Tobey Bates, also saw me and stopped by to say Slason knew my needs, had a rental car ready and communicated with me through the day. My salesperson Tobey Bates, also saw me and stopped by to say hello. Every time I come to Legends, whether scheduled or not, the Legends team does a great job for me. It means a lot and I appreciate their efforts. More
Tom Mallin was extremely helpful and very friendly. We usually work with Don Tracy but in his absence had the wonderful opportunity to meet Tom. He was instrumental in helping me purchase my vehicle and usually work with Don Tracy but in his absence had the wonderful opportunity to meet Tom. He was instrumental in helping me purchase my vehicle and I would definately continue to recommend Legends to everyone. We will in the near future be purchasing a vehicle for my husband and will continue to work with both gentlemen. More
Great company and Paul Lucero is the best. We were always treated with respect and very courteous. Every aspect of our transaction was handled in a timely manner. treated with respect and very courteous. Every aspect of our transaction was handled in a timely manner. More