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Earnhardt Cadillac
Scottsdale, AZ
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I was very pleased from the start at Legends Cadillac as soon as I was greeted by my salesperson. He was polite, knowledgeable and willing to take the time with me to get exactly the vehicle I wanted. Durin soon as I was greeted by my salesperson. He was polite, knowledgeable and willing to take the time with me to get exactly the vehicle I wanted. During my several visits before purchasing I spoke with service, parts and performance departments who were very helpful in answering all my questions no matter how simple to them but important to me. I look forward to my continued relationship with Legends Cadillac and especially Charlie Westergreen More
My husband and I are both in the military and needed to purchase an Escalade before he got deployed. We had communicated with Mark Ratay over email for a few weeks about what used hybrids were available w purchase an Escalade before he got deployed. We had communicated with Mark Ratay over email for a few weeks about what used hybrids were available while we were traveling. Mark kept in contact with us every few days to let us know the Escalade we wanted was still available. Once we got back to Tucson we made the trip to your dealership and Mark and Tobey made the process as easy as possible and we drove away in the exact Escalade we needed. Thanks for a great buying experience and the gift basket! Loraine & Jordan Goody. More
I Had a wonderful experience at Legends Cadillac and would highly recommend this dealer. Allen Hall was great to work with. He explained all the cars features and even help me program the garage door i would highly recommend this dealer. Allen Hall was great to work with. He explained all the cars features and even help me program the garage door into the car. I would buy another car from Allen and Legends Cadillac. More
This was my first experience dealing with a Cadillac purchase. I didn't realize how different the experience would be from the several Toyotas, Mazdas, etc I had purchased or leased in the past, but I purchase. I didn't realize how different the experience would be from the several Toyotas, Mazdas, etc I had purchased or leased in the past, but I was very pleasantly surprised. At Legends Cadillac I dealt with Mark Ratay as my sales rep. Mark not only got me matched to the exact Escalade I was looking for, but did so with a level of service that can only be classified as "Cadillac Service". He saw me through every step of the process with great attention, and then after the deal was done continued to check up on my happiness with the deal. Any minor issues with the car were gladly and promptly taken care of by Mark. He made me feel like I have a Cadillac liaison for life. Thanks Mark Ratay, and Legends Cadillac! More
We made our first visit to Cadillac yesterday just to look at their SUVs which we had heard good things about but had never driven. Derek was our sales consultant. He was excellent in every way--knowledg look at their SUVs which we had heard good things about but had never driven. Derek was our sales consultant. He was excellent in every way--knowledgeable, professional, friendly, listened well to our needs, and not pushy. We bought the car 12 hours later! He made us a very fair deal and delivered the car to my house where he spent about 2 hours setting the car up and explaining everything to me. Very good experience overall. Probably my best car buying experience ever. I would recommend Cadillac, Legends and Derek specificaly. I may look at buying another Cadillac for me sometime this year. Kep up the good work Legends. More
Tobey Bates worked hard to get me the financing I needed. JP Parkhurst is the person I have had the most interaction with, and he has been fabulous. JP was and has been nothing but professional, responsive JP Parkhurst is the person I have had the most interaction with, and he has been fabulous. JP was and has been nothing but professional, responsive and accommodating. One of the first things JP said to me was that customer service/satisfaction was what it was all about, and JP lives those words. More
Tobey Bates, the sales manager and Mark Ratay, the sales person we worked with were awesome! We were in the market for a Cadillac Escalade and I had very specific requests... within a week of meeting Mark, person we worked with were awesome! We were in the market for a Cadillac Escalade and I had very specific requests... within a week of meeting Mark, he called me with a trade in he just received with very low miles that perfectly fit the bill. We purchased the car as soon as it arrived on the lot, without being cleaned up or detailed... when we picked up the car, it looked like showroom quality, just as they had promised. Our experience was terrific and we love our new SUV... Legends also has great ice cream bars for their clients! More
I was in the market for a new SUV. Mark Ratay had called me to let me know about a Honda CR-V that he took in on trade. It was immaculate and very low miles. I had heard about it on Saturday and when I ca me to let me know about a Honda CR-V that he took in on trade. It was immaculate and very low miles. I had heard about it on Saturday and when I called Tobey the sales manager on Easter, he was willing to meet me there even though they were closed. He let me test drive the car for the whole day, so that I could really see if it would work for my lifestyle. They met me at my house to finish up the paperwork and it couldn't have gone smoother. I have already told several of my friends about Mark and Tobey. They went above and beyond to help make this process enjoyable. More
Jim made the purchase of my new Cadillac SRX a very pleasant experience. He took the time to talk with me about what I was looking for in a vehicle and then let me drive several SUVs that I was consid pleasant experience. He took the time to talk with me about what I was looking for in a vehicle and then let me drive several SUVs that I was considering. He was very knowledgeable about the SRX that I ended up buying....and answered all questions I had before I bought the SUV and during the orientation after purchase. During the process, Jim took the time to introduce me to the members of the Legends team that I would be working with including Andrea at the front desk, the guys doing the credit checks and financial paperwork, and the service department. While Jim was busy finalizing all the details and making sure the car was made ready, he introduced me to Don -- who talked with me about some of the features he liked about the Cadillac SRX I had purchased and answered any additional questions I had. I would definitely recommend this dealership -- and Jim -- to anyone. More
Great service! Worked with us to get our perfect car. No pressure sales. All the staff looked so professional with the white shirts! We would recommend this dealership for service and sales. No pressure sales. All the staff looked so professional with the white shirts! We would recommend this dealership for service and sales. More