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Earnhardt Cadillac
Scottsdale, AZ
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When I arrived I was immediately given my first Snickers ice cream in years and an ice cold bottle of water that was dried before being handed over - much better treatment than the other three dealerships I ice cream in years and an ice cold bottle of water that was dried before being handed over - much better treatment than the other three dealerships I had visited that day. I can't say enough about how willing to work with me the sales reps (Derek first, than later JP) and sales manager (Tobey) were. On my first visit I did not find the car for me. Many days later I had almost given up hope of finding that "lightning in a bottle" deal I was trying to patiently wait for - then JP called me about a "gorgeous" trade in with low mileage and I couldn't get to the dealership fast enough. I'm excited to be taking my "new" Cadillac CTS home today after an auxilliary cable has been added at my request and the standard 4-hr detail has been performed. These guys are awesome, many props and thanks to them, especially PJ for following up! Additional Note: I honestly thought I hated Cadillacs before they had me test drive an STS-V. Originally I stopped in out of curiosity when I saw the old Saab sign street-side. Now I own a Cadillac. These guys are good. More
The entire experience of working with the professionals at Legends Cadillac over the past few weeks has been delightful. Don Tracy was personable, and not pushy, when we first visited the dealership sever at Legends Cadillac over the past few weeks has been delightful. Don Tracy was personable, and not pushy, when we first visited the dealership several weeks ago, when we were just "looking". When we made the decision to act, we did not hesitate to return to Legends. Don explained everything about the process to us, buy vs. lease, and let us make our decision. He introduced us to Paul Glans (who had on a beautiful purple tie) and Paul made us feel at home in the dealership. Once we decided to look at pricing, Paul put together some numbers and with the help of Anthony Hermann we were able to negotiate a price and terms that we were comfortable with. In the 17 years that we have lived in Phoenix we have purchased quite a few vehicles. I can honestly say that I have never had such a pleasant experience in a dealership as I had with Legends. I think we will always be a member of the Legends family! More
Legends Cadillac is very fortunate to have a salesman like Ed Barowsky representing their dealership! Ed did an awesome job selling me my 2012 Escalade ESV. He made everything very unstressful and allowe like Ed Barowsky representing their dealership! Ed did an awesome job selling me my 2012 Escalade ESV. He made everything very unstressful and allowed me to be able to use the car so that I could really find out if it met my specific needs and he never pressured me in any way. This was awesome to be treated in such an accomodating and understanding manner. Ed went out of his way to bring the car to me, take my trade-in and pick up the car for sales prep (which was excellent), bring it back and make it possible to do the paperwork at my house. Had Ed not done all of these things for me, I would still be driving my old Yukon XL! Ed knew what it would take for me to be able to have the car that I really wanted and he did everything possible to make that happen. Many thanks to Ed Barowsky and Legends Cadillac! With such a fine buying experience at Legends Cadillac, thanks to Ed Barowsky, I am going to try Legends service department for my new Escalade ESV and I fully expect that the experience will be just as fine! More
Just bought our 2nd vehicle from Allen at Cadillac legends, he is always so helpful and really puts your needs first! He made buying a car an easy and stress less process, we will be back! Thank you t legends, he is always so helpful and really puts your needs first! He made buying a car an easy and stress less process, we will be back! Thank you to Allen Hall for always doing an exceptional job. More
I have dealth with this dealership over 12 years. Being an Air Force Retired Lt. Col. and having dealth with over 5 dealerships across country, none have been more customer oriented than Legends. Note: I an Air Force Retired Lt. Col. and having dealth with over 5 dealerships across country, none have been more customer oriented than Legends. Note: I am more than willing to make the long trip from California. More
The service and professionalism used by all employees made our whole experience a pleasure. We left with the perfect vehicle, and a big smile on our faces ! Thanks Greg . made our whole experience a pleasure. We left with the perfect vehicle, and a big smile on our faces ! Thanks Greg . More
Great experience. Derek brought 2 cars to my house for me to drive. He even drove my trades to the dealership. It was a new experience for me, while I have bought many cars I have never bought one without go to drive. He even drove my trades to the dealership. It was a new experience for me, while I have bought many cars I have never bought one without going to the dealership. Would certainly reccomend. More
I was referred to Allen Hall and Paul Glans from a close friend who family has purchased about a dozen vehicles from them. I can now see why. These gentlemen are professional, caring about the customer, d friend who family has purchased about a dozen vehicles from them. I can now see why. These gentlemen are professional, caring about the customer, don't use high-pressure sales tactics, and are genuinely interested in ensuring you are extremely satisfied throughout the vehicle research and purchase process. I never once felt pressured or uncomfortable working with them. Allen knew everything about the car, and relayed his knowledge in an easy to understand method. Paul did his financial magic to give me a very attractive purchase price for my vehicle. I would strongly recommend these guys for anyone considering a Cadillac - this is how a car shopping experience should be. More
This is our company's 4th Cadillac. Quality of product and level of customer service received make it impossible for us to go anywhere else. This was our first purchase from Legends but likely not our la and level of customer service received make it impossible for us to go anywhere else. This was our first purchase from Legends but likely not our last. Our sales rep Mr. Ed Barowsky was referred to us by another corporate buyer. He had just recently joined the Legends staff after many years with another Cadillac dealership. Ed listened to our required specifications and pricing considerations, made suggestions to enhance the value of our purchase, found our vehicle and delivered it to our door in just over a week. It was that easy. There were no gimmicks, no sales pitches and no haggling over price. The transaction happened with the highest degree of professionalism. Assisting Ed on this transaction was Mr. Larry Nichols and we received a personal introduction to Mr. Jim Behncke. These gentlemen were all cordial and complimentary even at the end of a very long day. We have received excellent service and give these men and this dealership our highest recommendation. More