
Earnhardt Cadillac
Scottsdale, AZ
Filter Reviews by Keyword
By Type
Showing 852 reviews
I have bought in the last 6 years 5 highline cars, and have had some good service from those dealers, but I have to say, when I bought my H2 Hummer (used) from Legends Cadillac last week, WOW, now thats h have had some good service from those dealers, but I have to say, when I bought my H2 Hummer (used) from Legends Cadillac last week, WOW, now thats how car dealerships should all be! The level of professionalism from the saleman Cory Donaldson, to the mgr, and then Finance dept, just the whole process, just TOP NOTCH!! I will tell anyone I know who is looking for a car to most definitely go see Cory at Legends Cadillac! Keep up the good work guys!! Bruce Hegg More
My wife and I were very surprised by the quality sevice we received from Allen Hall, our salesman in our recent purchase of a 2012 SRX. We consider Allen a friend, rather than our salesperson. He was extre we received from Allen Hall, our salesman in our recent purchase of a 2012 SRX. We consider Allen a friend, rather than our salesperson. He was extremely thourough in his explanation of the various aspects of the vehicle, making sure we understood all the details of the car before we took delivery. If we have the opportunity, we would recommend Allen unequivically to our friends. I have known Luke Morris for about 7 years as the service adviser for my 2001 Saab. I have always considered Luke an honest and quality service adviser, and he made sure my car, although relatively old, was always running at a superior level. Luke gets my recommendation as a knowledgable and friendly professional in a relatively cutthroat business. More
Greg made our purchase process very easy from the moment we contacted him over the internet. He is extremely knowledgable and professional. Everyone else that we dealt with at the dealership was also exce we contacted him over the internet. He is extremely knowledgable and professional. Everyone else that we dealt with at the dealership was also exceptional. We left very happy and would recommend them and the dealership. More
Armand Slasson provides excellent service every time! He takes additional steps to ensure my complete satisfaction because he really cares about the service he provides. I will buy my next Cadillac from Leg takes additional steps to ensure my complete satisfaction because he really cares about the service he provides. I will buy my next Cadillac from Legends!! More
Allen Hall provided service that was above and beyond what is expected from a salesperson. He spent an incredible amount of time on making sure the delivery went as smoothe as possible and we were fully what is expected from a salesperson. He spent an incredible amount of time on making sure the delivery went as smoothe as possible and we were fully aquainted with the CTS. He also made the negotiations pleasant and amicable. I will recommend Allen to any of my friends who are interested in purchasing a new/used vehicle. More
I am happy to say, I'm a proud owner of a 2012 Cadillac SRX from Legends Cadillac. Don Tracy was my sales guy and he was and is passionate and enthusiastic about the Cadillac brand and most important SRX from Legends Cadillac. Don Tracy was my sales guy and he was and is passionate and enthusiastic about the Cadillac brand and most important about customer satisfaction. He took the time to listen to what I was looking for and then showed me several of different vehicle options. Once I had narrowed the vehicle down, he showed me the options of the vehicle and answer questions I had. Most of the time you get these sales guys who tell you want you want to hear, but not Don, he was the most honest and knowledgeable sales person I've come by in a very long time! Larry Nichols and Paul were on the finance side. These guys were and are very personable (unlike other finance guys I've dealt with from other dealerships) and made sure I was comfortable every step of the way. I don't know about you, but purchasing a vehicle is a big step, and knowing these guys weren't trying to squeeze every little dollar I had, is a refreshing and welcoming concept. One that I would recommend to my friends, family and anyone I run into on the street. I can say first hand how Legends Cadillac rolls out the red carpet for their clients, as I was first working with a different dealership and had the opposite experience. If you are in the market for a Cadillac, I would encourage you to stop by Legends Cadillac in North Scottsdale and ask for Don Tracy. I have absolutely no doubt he will take care of you and get you in the Cadillac of your dreams. They make it so easy and effortless, you'll never think about going anywhere else to buy a Cadillac. More
JP Parkhurst was amazingly easy and accomodating from the getgo...but to make things really happen, teamwork was where it had to be with Tobey Bates. between the two, they obviously saw to it that all obsta getgo...but to make things really happen, teamwork was where it had to be with Tobey Bates. between the two, they obviously saw to it that all obstacles were dealt with with amazing speed and discretion...fortunately, Anthony Herrmann came in and sealed the deal with the ice cream "move"...real cold popsicle on a real hot day moved a $50,000plus deal the right way, hahaha! thanks a mil, guys! it was a real pleasure working/dealing with you and your dealership...real happy campers here! see you soon... More
Stan Powell, Paul Glans and Anthony Hermann made certain I was comfortable with everything that happened as we reached a deal for my new CTS. Stan was extremely thorough as he introduced me to the features I was comfortable with everything that happened as we reached a deal for my new CTS. Stan was extremely thorough as he introduced me to the features of my car and helped me personalize it. I believe I have a new great friend in Stan. More
My primary experience was with Paul Glans who substituted for a salesman who became ill. Paul was obviously very experienced and made me feel like I was getting the straight story the first time. He provided for a salesman who became ill. Paul was obviously very experienced and made me feel like I was getting the straight story the first time. He provided information to the extnet it was avilable and was interested in my responses and total experience. Don Tracy did a very good job of "delivery" and Larry Nichols was very professional about the financing requirements. In general, a very pleasant buying experience. More
I came over to Legends a whim one evening after ordering a vehicle at another dealership. That deal went horribly wrong in so many ways and not worth speaking about any further. Suffice it to say, we decid a vehicle at another dealership. That deal went horribly wrong in so many ways and not worth speaking about any further. Suffice it to say, we decided to look elsewhere. After inquiring online about a car I was interested in seeing, my husband and I met with Stan Powell to test drive a 2010 SRX. Stan spent so much time with us before we ever left, explaining features and the many functions of the control panel. I was actually pleasantly surprised that I liked the car. After speaking with Mr. Herrman in finance, who helped us with our warranty and a great interest rate, we decided to purchase that night. Mind you, the dealership closed at 9...but Stan stayed with us until 10pm making sure we understood everything necessary. But the service has never stopped. I noticed a piece of rubber loose on the windshield wiper, called Stan and the next day he personally brought me a new pair of wipers and installed them at my office! Then, he came out to our home in the evening 3 days later to set up Onstar and explain other features on the car until we were completely satisfied. To this day, Stan is still checking to make sure our vehicle is working well for us. I have already told many people about the stellar service we received. They have made a very satisfied customer out of my husband and me and I highly recommend them to anyone. If you go to Legends, ask for Stan! He will most certainly treat you right. More