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Earnhardt Cadillac
Scottsdale, AZ
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I received excellent service from start to finish. All of the Earnhardt Cadillac associates were extremely friendly and knowledgable, specifically my sales consultant, Robert Jelinek. Without the time and wo the Earnhardt Cadillac associates were extremely friendly and knowledgable, specifically my sales consultant, Robert Jelinek. Without the time and work he put in, I probably would not have purchased my vehicle. Earnhardt Cadillac is a dealership that I will always recommend. I have already begun to spread the word to my family, friends and colleagues. Thank you all for the wonderful experience. More
Robert and Tobey showed me exactly what i was looking for in the price ranges i needed. They did not try to show me or sell me something not in my list of needs and did not push me to consider anything i wa in the price ranges i needed. They did not try to show me or sell me something not in my list of needs and did not push me to consider anything i was not interested in. They were accomodating, patient, honest and worked hard to get me the best deal we could put together. I recommend them to anyone needing a new or used vehicle. I don't know what my next car will be, but i am certain it will come from Earnhardt and it will be a deal made with Tobey and Robert. More
I’ve been leery of Earnhardt’s reputation after some of the stories I have heard over the years, but Ron and the staff at Earnhardt Cadillac buried any lingering doubts I had left in me. Honestly “no bul the stories I have heard over the years, but Ron and the staff at Earnhardt Cadillac buried any lingering doubts I had left in me. Honestly “no bull!” everyone was great, excellent service, sales, friendly 5 STAR dealer and staff. This is the second great experience I have had with an Earnhardt dealership, they listen to their customers and get it done right the first time! More
Fast, friendly and courteous service with knowledgeable personnel. All questions were answered and detailed attention was provided. Dealership recently changed ownership and building improvements were up personnel. All questions were answered and detailed attention was provided. Dealership recently changed ownership and building improvements were upgraded and pleasant. All-in-all, a comfortable experience. More
Was surprised at how long Matt was a car salesman. Very atypical for the breed, e.g. he showed us cars that were less expensive than the one we were interested in. He knew the systems well enough, but nev atypical for the breed, e.g. he showed us cars that were less expensive than the one we were interested in. He knew the systems well enough, but never tried to sell the car in the conventional sense. Tobey had brief contact with us, but was helpful. Now that I know what he went thorough to get our financing and at a rate that is so low you would not believe, change that helpful rating to extremely helpful. Anthony not only did our paperwork, which was considerable, he explained all of our options and got us the best possible arrangements that we were only hoping that we would receive and was fun to talk to. The last time I dealt with his counterpart at another dealership, actually another Earnhardt, I almost got up and walked out. It felt like a visit more than a purchase. I know exactly where I will be purchasing my new CTS-V. More
Probably my first pleasurable experience buying a car in 40 years!! Loved working with Julie and the rest of the team. No bs and extremely helpful. 40 years!! Loved working with Julie and the rest of the team. No bs and extremely helpful. More
The team at Earnhardt Cadillac did an excellent job of finding the exact car I was looking for. Justin Sedgwick on the sales staff went out of his way to find the car that fit my tastes while keeping wit finding the exact car I was looking for. Justin Sedgwick on the sales staff went out of his way to find the car that fit my tastes while keeping within my budget. Anthony Herrmann with the finance department was also excellent to work with and made the financing process both transparent and painless. I highly recommend the for their service and knowledgeable staff. More
Simply a WOW experience. Easy transition into a new vehicle and process was simple, efficient and friendly. Couldn't ask for more. They took time to answer all my questions and felt unrushed, comfor vehicle and process was simple, efficient and friendly. Couldn't ask for more. They took time to answer all my questions and felt unrushed, comfortable and excited all at the same time. More
exceptional customer service today from luke morris and exceptional customer service today from luke morris and melvin cosby... luke diagnosed my problem and melvin knew how to fix it..... they exceptional customer service today from luke morris and melvin cosby... luke diagnosed my problem and melvin knew how to fix it..... they both deserve gold stars for their concern for my problem...... very friendly and knowledgeable........ More
This is about a Lexus 2009 ES350 I purchased on Feb. 7, 2013. Julie has been very prompt on all of my queries through email. While I spent most of my buying time in the internet, her quick response has be 2013. Julie has been very prompt on all of my queries through email. While I spent most of my buying time in the internet, her quick response has been a big factor for me in making further research, validation, and decision making. There was no buying "Pressure" experienced on this sale which I like most in any kind of sales dealing process or transaction. Interestingly, her last email to me with the subject "SOLD" was to key for me to decide to buy the car in 24 hours because I thought it was already sold. I really like the features of this car, so I went to see her that very day without any appointment. The entire sales process is great. From the person who greeted me and my wife at the front door up to Finance Department with Anthony Hermann and finally driving out the car has been a wonderful and non-stressful experience. By the way, thanks for the coffee mugs. We are using them every day. To Julie and Anthony, your professionalism is highly appreciated. All the Best, Ricardo & Alma Casipit More