Earnhardt Buick GMC - Mesa

Dead battery. Battery went dead in garage. We jumped it, called service, they got it right in. Wes is great to work with. Professional, friendly and helpful. Battery went dead in garage. We jumped it, called service, they got it right in. Wes is great to work with. Professional, friendly and helpful. More

Alexander Mimms did a fantastic job for sales Everything went very good up to the time we got to closing. We were then informed that the warranty was very limited and would not cover many things o Everything went very good up to the time we got to closing. We were then informed that the warranty was very limited and would not cover many things out side of any defective parts or labor. The only solution was to by another warranty plan right now because we could never do it afterwards. If the warranty that comes with the vehicle is really as represented, why not explain it as part of the deal. Slipping this into the deal at closing changes the agreed to deal and appears to be very deceptive. Wish this had been handled different. I will inform anyone I refer to Alexander to get this information up front. Hope this policy will be changed. We purchased 2 new vehicles that day..................... More

Buying our new car with Alex Our purchase with salesman Alex Mimms went great even though we had some issues with the check But it worked out find in the end Our purchase with salesman Alex Mimms went great even though we had some issues with the check But it worked out find in the end More

Great, consistent service In for oil change; I was running late for appointment and they still were able to accommodate my schedule. They even gave me $10 off service. Staff we In for oil change; I was running late for appointment and they still were able to accommodate my schedule. They even gave me $10 off service. Staff were friendly and pleasant. Have been using EARNHARDT BUICK GMC for over 10 years and they always please. More

I've always had good experience with the service department. We've always have and had good service at this dealership in the long time that we've going there through the different owners that have run this Buic We've always have and had good service at this dealership in the long time that we've going there through the different owners that have run this Buick dealership. More

Quick Service & Friendly Staff I did not have an appointment and went in to have my battery replaced on a weekday morning - The service adviser assured me that he would do his best I did not have an appointment and went in to have my battery replaced on a weekday morning - The service adviser assured me that he would do his best to get me out of the door as quick as possible. He continuously gave me updates and I was out the door in less than 45 minutes. More

Satisfied customer Hank in the service department made sure I was comfortable while I waited for routine service on my Buick. Service was prompt and they even washed my Hank in the service department made sure I was comfortable while I waited for routine service on my Buick. Service was prompt and they even washed my car as a courtesy! More

Service I was in for service on my 2017 sierra and the work was done on time and to my complete satisfaction. Thank you very much for your help. I was in for service on my 2017 sierra and the work was done on time and to my complete satisfaction. Thank you very much for your help. More

Oil Change/Tire Rotation Gone Wrong While rotating tires on my 2013 Terrain the technician noted a nail in one of the tires which explain the slow loss of air pressure I had been experie While rotating tires on my 2013 Terrain the technician noted a nail in one of the tires which explain the slow loss of air pressure I had been experiencing. The tread depth and age of the tire suggested new tires were in order but service advisor agreed to patch the tire which would allow me to purchase new tires in a week or two. However when removing the tire from the wheel the side wall split necessitating a change of plans. A pair of new tires was ordered and installed on my car within 24 hours. The service was great for the unexpected problem and my Terrain is now safely back on the road. More

Contacted Wes Sherwin in service. Wes is the BEST!! Wes Sherwin, in the Service department is always there to help us. I would recommend him to anyone. Always very polite!! No problem to big for him t Wes Sherwin, in the Service department is always there to help us. I would recommend him to anyone. Always very polite!! No problem to big for him to resolve. More