Earnhardt Buick GMC - Mesa

Great experience in purchasing our new Yukon Denali! Sales person Alex was nice to work with and the office man doing all the paper work My husband wants to go back in purchasing our new Yukon Denali! Sales person Alex was nice to work with and the office man doing all the paper work My husband wants to go back and get him one!!!! More

Routine Service I made an appointment for a routine service and tire rotation. Upon arrival a service representative came to my car and took down needed information I made an appointment for a routine service and tire rotation. Upon arrival a service representative came to my car and took down needed information. I then followed him into the service office where he updated my file on the computer. He then directed me to the customer waiting area where there are comfortable chairs, large screen tv, magazines, and complementary refreshments. This allowed me to also look at some of the new models on the showroom floor. The service representative that checked me in came out about 60 minutes to let me know that car was ready. In servicing my vehicle he mentioned my battery rating and brake pad life remaining. There was absolutely no pressure at this time. The battery was of concern and he quoted me a price in writing on the cost of a very good battery with a 4 year warranty. I plan to have them replace it on my next service appointment. More

Effortless - Easiest vehicle purchase I have ever made I did my homework. Called, told them what I wanted to look at; it was there when I arrived. I checked it out and was pleased and cut the deal. Whole p I did my homework. Called, told them what I wanted to look at; it was there when I arrived. I checked it out and was pleased and cut the deal. Whole process upon arrival was easily under two hours. Paperwork was a breeze and knowledge/understanding of dealer reps was unprecedented. Peerless representative...Signed the form and drove the new GMC home...unequalled service anywhere. .Dr. Ditch More

Great service Have had great customer experience each time I have dealt w Lige in the service dept. He is friendly, personable and very accommodating. Very easy t Have had great customer experience each time I have dealt w Lige in the service dept. He is friendly, personable and very accommodating. Very easy to deal with. Lige and all the other staff make it very easy to do business with this company. Highly recommend this dealership. More

Great experience Everyone was courteous and they gave us a great deal, they know how to sell without all the pressure you expect from a car purchase transaction. Everyone was courteous and they gave us a great deal, they know how to sell without all the pressure you expect from a car purchase transaction. More

Great service with no pressure Was very pleased with the way we were treated while leasing our new vehicle. Great experience have worked with this dealership for several years now. Was very pleased with the way we were treated while leasing our new vehicle. Great experience have worked with this dealership for several years now. More

Above and beyond Wes went above and beyond to handle my requests and service my vehicle. I certainly feel he heard my concerns and did everything possible to keep my c Wes went above and beyond to handle my requests and service my vehicle. I certainly feel he heard my concerns and did everything possible to keep my car in good shape and safe to drive. I appreciate his kind, professional and polite service immensely! More

Excellent Customer Service Earnhardt is my dealership of choice because of their high-standard of customer service. Although this dealership is 35 miles from my home in mid-tow Earnhardt is my dealership of choice because of their high-standard of customer service. Although this dealership is 35 miles from my home in mid-town Phoenix and there are others closer to choose from, I continue to do business here because of professional and knowledgeable employees. More

Oil change Smooth process they did what they said in the time they said it would take. We have now had three services done on our GMC and they have been consiste Smooth process they did what they said in the time they said it would take. We have now had three services done on our GMC and they have been consistently good. More

Always friendly and handled my matter quickly. Steven is always pleasant and takes the time to explain what is going on. The offer is always there for a ride if I am unable to wait. Steven is always pleasant and takes the time to explain what is going on. The offer is always there for a ride if I am unable to wait. More