Back

Eagle Chevrolet - Service Center

Riverhead, NY

4.2
115 Reviews

115 Reviews of Eagle Chevrolet - Service Center

Sort by
October 25, 2024

I love this place the people who helped me today the guy in the office the other guy when I pulled in I didn't know where I was going because of the renovation he was so nice it was very very nice and I met More

by barbettapamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen McHone
Oct 25, 2024 -

Eagle Chevrolet responded

We're delighted to hear you had such a positive experience at Eagle Chevrolet of Riverhead, Barbetta! It's great that our team was able to assist and make your visit enjoyable, even amidst the renovations. We look forward to welcoming you back for your next oil change – and more coffee too!

October 18, 2024

Freaking annoying company…won’t stop sending me emails and I’ve requested many times. I’d never give them my contact info so if you don’t want years of annoyance….. avoid them More

by fessick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Codi Morton
Oct 18, 2024 -

Eagle Chevrolet responded

I'm sorry to hear about the frustration with our emails. We aim for effective communication, and it seems we've missed the mark here. If there is anything we can do to make this right, please don't hesitate to reach out. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

Oct 18, 2024 -

fessick responded

I have blocked every email address…sent emails requesting you leave me alone and called your shop. Over TWO YEARS of requesting to stop receiving emails but never have you stopped sending me garbage. No matter how many times I block sender you keep finding a new way to contact people on your lists. VERY UNPRO

October 03, 2024

Codi & Stephen were wonderful! Kudos to the service department for making my experience exceptional! I More

by Michele1178
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codi Morton, Stephen McHone, Michele Stokes
Oct 03, 2024 -

Eagle Chevrolet responded

Michele, we're delighted to hear that Codi and Stephen made your experience exceptional at Eagle Chevrolet of Riverhead! Thank you for the kudos to our service department.

September 16, 2024

The construction made servicing the car a big hassle. The waiting room was subpar. I understand that the construction has to go on, but the accommodations for waiting were warrant what I would expect. More

by tom.loreto.1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Sep 16, 2024 -

Eagle Chevrolet responded

We apologize for any inconvenience caused by the construction and subpar waiting room. We strive to provide a comfortable experience even during renovations, so your feedback is valuable. If you would like to discuss this further, please reach out to us directly. Thank you, Jamie Brown - Customer Success Specialist - 8453531919

September 15, 2024

Michelle silks the service manager. Was very professional. She followed through with everything she said she would do. Please let her know it was appreciated. More

by hollett.w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Stokes
Sep 16, 2024 -

Eagle Chevrolet responded

We're glad to hear Michelle provided professional and reliable service at Eagle Chevrolet of Riverhead. We'll be sure to pass along your appreciation!

September 05, 2024

Thank you eagle chevrolet service dept. . My wife’s equinox which had only 2800 miles on it had a very noticeable squeal in the right rear tire/ brake system. we were told that alot of times More

by Tony B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen McHone
Sep 05, 2024 -

Eagle Chevrolet responded

Tony, we're glad to hear our service team at Eagle Chevrolet of Riverhead could resolve the issue with your Chevrolet Equinox. Thanks for sharing your experience!

August 23, 2024

Well, The under construction right at the moment, but they still had nice accommodations in the waiting area. More

by Jubilee013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen McHone
Aug 26, 2024 -

Eagle Chevrolet responded

Thanks for your patience during our construction at Eagle Chevrolet of Riverhead! We're glad to hear you found the waiting area comfortable.

June 18, 2024

Check in super fast. Service advisor extremely young, but super pleasant! Advised me of recall and showed me to waiting room with amenities where I could wait. Very comfo More

by Olohana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Young service advisor
Jun 20, 2024 -

Eagle Chevrolet responded

Thank you for sharing your experience with us! We're glad to hear that our team at Eagle Chevrolet of Riverhead made your visit pleasant and comfortable. We'll take note of the suggestion about adding more tables in the waiting area. Looking forward to serving you again!

May 23, 2024

I don't recommend this dealership. An oil change with tire rotation was 1 price now it is 2 separate prices. This service used to run roughly $87 now Roughly $150 - 1 year apart with More

by Mcartalemi
Recommend Dealer
No
Employees Worked With
Service Dept
May 23, 2024 -

Eagle Chevrolet responded

Mcartalemi, we are sorry to hear about your experience with our pricing and service recommendations. We strive for transparency and fairness in all we do, so it's concerning to read this feedback. We would like the chance to further address this with you, so please reach out directly when you can. Thank you, Customer Care Team - customercare@eagleautomall.com

May 17, 2024

Eagle Chevy is a 5 star dealership in my opinion. The sales department, service department and the parts department are really professional and respectful. More

by RICHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn
May 20, 2024 -

Eagle Chevrolet responded

Richard, we're delighted to know you had a 5-star experience with all departments at Eagle Chevrolet of Riverhead. Thanks for the high praise!