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Eagle Chevrolet

Riverhead, NY

4.5
217 Reviews

1320 Old Country Road

Riverhead, NY

11901

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Showing 217 reviews

November 03, 2023

Gas station computer use for car inspection was down will be in Florida in two days. Service agent Chevy squeeze me in alleviated any problem thank you Chevy. More

by frank.barbuto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent and 11 three 8 o’clock in the morning she was great
Nov 03, 2023 -

Eagle Chevrolet responded

Frank, we're glad to know our team at Eagle Chevrolet of Riverhead, especially Chevy, was able to assist you promptly. Safe travels on your way to Florida!

November 01, 2023

The dealership is clean and well maintained. The staff is friendly and very courteous.. It's very nice to be treated with respect . The salesman try to make the sale as painless as possible. More

by Smiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff and Molina in Finance Dept
Nov 02, 2023 -

Eagle Chevrolet responded

We're glad to know you had a positive experience at Eagle Chevrolet of Riverhead and felt respected by our team. We strive for exceptional customer service, so it's great to see that reflected in your visit! Thanks, and we hope to see you soon!

Nov 02, 2023 -

Smiley responded

Thank you for everything!

October 26, 2023

VERY UNPROFESSIONAL. If I could leave 0 stars, I would. Eagle Chevrolet's service manager has to be the rudest person I have ever spoken to. Not only did she speak over m More

by NOFOMOM234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luanne McBride
Oct 26, 2023 -

Eagle Chevrolet responded

I'm really sorry to read about your experience. It's important for us that all our customers feel respected and heard, so it's concerning to see we've missed the mark here. I'd like a chance to personally address this issue with you and work towards a resolution - please reach out when you can. Thank you, Customer Care Team - customercare@eagleautomall.com

October 25, 2023

EAGLE CHEVROLET OF RIVERHEAD. TOTALLY OVER INFLATED CAR SERVICE PRICE!!! YOU LOST A CUSTOMER!! Got charged $ 2586 for brakes Rotors air filter oil change and brake fluid job. My More

by Candylure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luann McBride Roga
Oct 26, 2023 -

Eagle Chevrolet responded

We're sorry to read about your dissatisfaction with the pricing of our services. We strive for transparency and fairness in all we do, so it's concerning to see this feedback. We'd like the opportunity to discuss this further and address your concerns directly. Please feel free to reach out at your earliest convenience. Thank you, Customer Care Team - customercare@eagleautomall.com

October 25, 2023

The service team was very friendly and professional. The customer waiting area is like a living room! Definitely will be back. More

by Jsh2917
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 26, 2023 -

Eagle Chevrolet responded

We're glad to know you enjoyed our comfortable waiting area and found our service team friendly and professional at Eagle Chevrolet of Riverhead. We look forward to seeing you again!

October 24, 2023

Everybody there is very nice and accomodation I appreciate all the effort and time they gave me so I can have my very first car. More

by Ash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEFFREY LEWIS
Oct 25, 2023 -

Eagle Chevrolet responded

Congratulations on buying your first car, Ash! We are elated to hear that our team at Eagle Chevrolet of Riverhead went the extra mile to accommodate you. Thanks for sharing your kind words, and enjoy the ride!

October 14, 2023

EVERYONE at Eagle Chevrolet Riverhead were terrific! ! They kept me informed as to the progress on my car and even told me when the "food truck" arrived in case I wanted something.. In all of my years ( More

by Jimmie48isbest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I am sorry, but I do not know their names.
Oct 16, 2023 -

Eagle Chevrolet responded

We're so glad to know that you had a wonderful experience with our team at Eagle Chevrolet of Riverhead! It's great to see that we could keep you informed and comfortable during your visit. Thanks for the kind words, and don't hesitate if there's anything else we can assist with in the future!

October 10, 2023

Very good dealership have brought two trucks from them. Always go there for service. Satisfied More

by ebenson725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 10, 2023 -

Eagle Chevrolet responded

Thank you for this 5-star review of Eagle Chevrolet of Riverhead! Have a lovely day!

October 03, 2023

All the service reps are excellent and very helpful. However I brought my very clean and neat vehicle in for a simple NYS inspection. A 2021 Trail Boss with only 17,000 miles on it. The glue from the More

by mpchief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Oct 04, 2023 -

Eagle Chevrolet responded

We appreciate your feedback and are sorry to learn about the work done on your vehicle during its inspection. We strive for excellence in all aspects of our service, so it's disappointing to know we fell short this time. We would like the opportunity to address your concerns directly. Please reach out to our Customer Care team at customercare@eagleautomall.com when you have a moment. Thank you.

October 01, 2023

Mike in the service department was very helpful in getting my 2019 Chevy Colorado’s transmission issue serviced and had the car returned to me as promised. He took the time to explain the problem to m More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 02, 2023 -

Eagle Chevrolet responded

Peter, we're glad to know Mike was able to assist with your Chevy Colorado's transmission issue at Eagle Chevrolet of Riverhead. It's important that our customers understand the process and solutions - thanks for acknowledging his efforts!

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