Eagle Chevrolet
Riverhead, NY
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I bought a used 2008 Escalade from Eagle. The windshield had a chip in line with the drivers vision. I pointed this out to the saleman and the mangager and they both assured me that if I bought the car, si had a chip in line with the drivers vision. I pointed this out to the saleman and the mangager and they both assured me that if I bought the car, simply have it repaired and send them the bill and they would reimburs me. Well that was November, and now over 2 months later and 10 phone calls, I have yet to recieve a check. The typical answer is, "we'll look into." Sometimes they say the check is in the mail. These xxxxxxxx will tell you whatever they can to make the sale, then they don't want to hear from you. They owe me a $168.00, I bought a $39,000 car. They would rather destroy any reputation and future business, just to save themselves $168. More
Woww!!!absolutely perfect experience. I have to say as bad of experience I had with Smithhaven Mazda regarding the similar vehicle, the experience at Eagle was superb. I was devastated along with my 17 ye bad of experience I had with Smithhaven Mazda regarding the similar vehicle, the experience at Eagle was superb. I was devastated along with my 17 year old daughter over the treatment I received in Smithhaven. One week later and a 1/2 hour visit to Eagle I am all smiles and am a proud owner of a 2011 Gun Metal Blue touring Mazda. My wife contacted Eagle over the Internet with all the specs and price. Within the same day, terms were agreed over the phone. The credit application, the insurance info and the down payment were all done through fax and phone calls. When I arrived at Eagle, everything was ready and within 1/2 hour I was driving the car home. I cannot overstate the wonderful experience I had and a renewed faith that not all car dealers are unscrupulous. Neil C. More