Back

Eagle Chevrolet

Riverhead, NY

4.4
238 Reviews

1320 Old Country Road

Riverhead, NY

11901

Directions

By Type

Showing 238 reviews

February 28, 2025

Jeff, was a nice, no nonsense salesman. Thank you thank you thank you thank you k you More

by rbrian999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn, Jeffrey Lewis
Mar 04, 2025 -

Eagle Chevrolet responded

While we appreciate the kind feedback about Jeff, it is disappointing to see the low rating. If there is anything more we can do to improve your visit or earn your 5 stars, please don’t hesitate to reach out. Thank you, Jamie Brown - Customer Care Manager - 845-353-1919 x 3151

February 27, 2025

Eagle chevrolet has reliable service, good staff working there and a nice new building ! I trust them to take care of my trucks. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Gomez
Feb 27, 2025 -

Eagle Chevrolet responded

Bryan, we're delighted to hear that you trust Eagle Chevrolet of Riverhead with your trucks and appreciate our service! Thanks for the kind words about our team and facility.

February 25, 2025

This was our sixth vehicle purchased or leased from Eagle Chevy. Mike has been our salesman for four of them. He is a big part of why we come back. More

by bheinric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn, Michael Roperti
Feb 25, 2025 -

Eagle Chevrolet responded

Thank you for your continued trust in Eagle Chevrolet of Riverhead! We're delighted to hear that Mike has played such a significant role in your experience with us. We look forward to assisting you with future purchases or leases!

February 21, 2025

They were great. Scheduled appointment quickly and addressed all issues. Detailing done complimentary and my car looks like it just came off the showroom floor. Cou More

by candleknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn, John Lautande, Stephen McHone
Feb 21, 2025 -

Eagle Chevrolet responded

We're delighted to hear that your experience at Eagle Chevrolet of Riverhead was so positive! It's wonderful that our team could address all issues and provide complimentary detailing. Enjoy driving your showroom-ready car!

February 03, 2025

This Dealership is a DISASTER! Stay away. They kept my work truck for a month and not only did they not fix anything it was scheduled for, the truck left with more problems than it More

by Pissed Off Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deric Nettles, Stephen McHone
Feb 04, 2025 -

Eagle Chevrolet responded

Your experience is concerning, and we apologize for any inconvenience this has caused. We strive to provide reliable service, so it's troubling to hear about the issues with your truck. Please reach out directly if you're open to discussing this further. Thank you, Customer Care Team - CustomerCare@eagleautomall.com

February 02, 2025

Very good service and good information and very effective and on time service and clean More

by Willieallen5877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn, Codi Morton, Stephen McHone, Michele Stokes
Feb 03, 2025 -

Eagle Chevrolet responded

Thanks so much, Willie. We look forward to your next visit to Eagle Chevrolet of Riverhead!

January 01, 2025

The staff is super friendly and helpful. They make you feel like a guest in their home. More

by Rhonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lewis
Jan 02, 2025 -

Eagle Chevrolet responded

Thank you, Rhonda, for stopping by to leave Eagle Chevrolet of Riverhead a wonderful review!

December 23, 2024

Codi was great to deal with and addressed all of my concerns even when I let him know they never rotated my tires last time. He took care of my issue promptly and was extremely professional. More

by Type12hnda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Codi Morton
Dec 26, 2024 -

Eagle Chevrolet responded

We're delighted to hear that Codi provided you with excellent service and addressed your concerns at Eagle Chevrolet of Riverhead. Thank you for sharing this positive experience, and we're here if you need anything else!

December 11, 2024

After 3rd time trying to make an appointment for a air bag recall. Appointment made 2 weeks out. Arrived for scheduled appointment, called 2 hours after dropping the car off, wasted they didn't have the More

by gavine
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen McHone
Dec 12, 2024 -

Eagle Chevrolet responded

Gavine, it's disappointing to hear about the inconvenience you faced during your appointment. This is not the level of service we strive for, and we apologize for any frustration caused. Please reach out to our Customer Care team directly at CustomerCare@eagleautomall.com so we can address all outstanding concerns and ensure your truck's recall is completed to your satisfaction. Thank you.

December 09, 2024

Awful service! !! Work took 3 and half. Hours 9 am appointment told job 1 houf More

by mecox1047
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Stephen McHone
Dec 09, 2024 -

Eagle Chevrolet responded

We're sorry your appointment took longer than expected. We work hard to ensure every customer gets back on the road efficiently and are disappointed to hear we let you down. This feedback will be discussed internally and if there's anything we can do to assist you at this time please reach out to our Customer Care team directly at CustomerCare@eagleautomall.com. Thank you.

2
...