Eagle Chevrolet
Riverhead, NY
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Terrific first visit I was pleasantly surprised at the service department as it was my first visit. Exceptionally friendly reps who fully explained everything to me about I was pleasantly surprised at the service department as it was my first visit. Exceptionally friendly reps who fully explained everything to me about my service and kept me informed with additional issues that they found and what cost/time it would take to resolve. I didn't need to, but would happily have spent time in the waiting lounge. Very impressive all around. Makes me want another Volvo when it's time. More
Had a dashboard notice to stop operating the vehicle, went d Nancy at the desk and the service manager Smitty diagnosed the problem immediately. It was late in the day and they got a tech to volunteer to stay Nancy at the desk and the service manager Smitty diagnosed the problem immediately. It was late in the day and they got a tech to volunteer to stay late to fix the issue so we weren't left without a car and were able to leave on our vacation. More
First service Jim and staff provided professional and efficient service with a personal touch. My steering wheel was replaced due to mfgr defect and the light on gp Jim and staff provided professional and efficient service with a personal touch. My steering wheel was replaced due to mfgr defect and the light on gps screen was adjusted. More
Queen for a Day I recently had to bring my Volvo XC70 in for a repair. After a detailed explanation of the problem, I was told it was going to take about 2 hrs. to f I recently had to bring my Volvo XC70 in for a repair. After a detailed explanation of the problem, I was told it was going to take about 2 hrs. to fix. The service rep (Jim) offered a driver to take me to a local shopping mall and pick me up. I accepted! I came back after a "quick" 2 hrs. shopping spree; my car was ready and I had a big smile on my face. What service; both for the car and me! That is why I have a Volvo; thank you Eagle Auto Mall and Volvo Service in Riverhead, NY. More
Great experience! Terrific salesperson Cliff Berry answered my questions, I test drove 2 vehicles, agreed upon pricing and wrote up the lease. Surprisingly easy from st Terrific salesperson Cliff Berry answered my questions, I test drove 2 vehicles, agreed upon pricing and wrote up the lease. Surprisingly easy from start to finish - I picked up my Mazda CX5 three days later and LOVE it! More
Pleasant purchasing experience My salesman Robert Barron was wonderful to deal with. This is my third Volvo purchase and I always return to Eagle Auto. Robert knew the Volvo produ My salesman Robert Barron was wonderful to deal with. This is my third Volvo purchase and I always return to Eagle Auto. Robert knew the Volvo product very well and was able to answer all my questions as my new V60 has many features that my older V60 did not have. I will be making an appointment to visit Robert in the near future as he suggested I return to learn the new features once I get used to the vehicle. More
Routine Maintenance Had a scheduled appointment. Was in and out in about an hour for a recall service and state inspection. Reps are always organized and thorough and mak Had a scheduled appointment. Was in and out in about an hour for a recall service and state inspection. Reps are always organized and thorough and make you feel respected. More
Out of town, Eagle stepped up big My daughter was visiting Long Island from PA and the oil light on her new Mazda 3 kept coming on despite the oil level being ok. The check engine lig My daughter was visiting Long Island from PA and the oil light on her new Mazda 3 kept coming on despite the oil level being ok. The check engine light then came on and she brought it to Eagle for a look. They fit her into their packed schedule. Andrew made numerous phone calls regarding warranty service and was super helpful. Eagle washed the car, changed the oil and checked out the entire car all by the next morning. Great service...thanks! More
Always a pleasure doing business with Eagle Auto Mall. Amanda Hoffmann was the sale person who assisted us in purchasing our 2017 S60 Turbo. She was extremely knowledgeable, professional, Amanda Hoffmann was the sale person who assisted us in purchasing our 2017 S60 Turbo. She was extremely knowledgeable, professional, courteous and a pleasure to do business with. Our first Volvo purchase was in 1995, when Eagle was then owned by Herb Obser. Since that time, We have purchased five Volvo's at your dealership. We wish continued success to to everyone at Eagle. Sincerely, Barbara & Tom Cascino More
Leasing I found the sales person Robert at Eagle Auto Mall to be very knowledgeable, helpful, courteous and patient. It was an excellent first leasing experi I found the sales person Robert at Eagle Auto Mall to be very knowledgeable, helpful, courteous and patient. It was an excellent first leasing experience. More