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Eagle Chevrolet

Riverhead, NY

4.4
231 Reviews

1320 Old Country Road

Riverhead, NY

11901

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Showing 231 reviews

March 08, 2025

I had an appointment at 730 am. They did not look at my truck until the next day. They said there was nothing wrong with my truck but the next day it did it again the slip transmi More

by zingarielloralph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Adams-Korn, Codi Morton, Stephen McHone
Mar 10, 2025 -

Eagle Chevrolet responded

It's disappointing to hear about your experience with the service and the ongoing issue with your truck. We strive for timely and accurate diagnostics, so it's concerning that this wasn't achieved during your visit. Please reach out to us directly so we can address this matter further. Thank you, Jamie Brown - Customer Care Manager - 845-353-1919 x 3151

March 06, 2025

My car’s transmission has failing sensors and their response to fix that issue has not been acceptable. More

by racso74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephen McHone
Mar 10, 2025 -

Eagle Chevrolet responded

I'm sorry to hear about the trouble with your car's transmission sensors. We strive for prompt and effective solutions, so it's concerning that we've fallen short in this instance. Please reach out to us directly so we can address this issue more thoroughly and work towards a resolution. Thank you, Jamie Brown - Customer Care Manager - 845-353-1919 x 3151

March 02, 2025

Very professional service service guy taking care of my business was very professional and the dealership is very clean and nice lounge More

by Kjk52450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen McHone
Mar 03, 2025 -

Eagle Chevrolet responded

We're delighted to hear that you had a positive experience with our professional service team at Eagle Chevrolet of Riverhead. Thank you for highlighting the cleanliness and comfort of our dealership!

February 28, 2025

Jeff, was a nice, no nonsense salesman. Thank you thank you thank you thank you k you More

by rbrian999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn, Jeffrey Lewis
Mar 04, 2025 -

Eagle Chevrolet responded

While we appreciate the kind feedback about Jeff, it is disappointing to see the low rating. If there is anything more we can do to improve your visit or earn your 5 stars, please don’t hesitate to reach out. Thank you, Jamie Brown - Customer Care Manager - 845-353-1919 x 3151

February 27, 2025

Eagle chevrolet has reliable service, good staff working there and a nice new building ! I trust them to take care of my trucks. More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Gomez
Feb 27, 2025 -

Eagle Chevrolet responded

Bryan, we're delighted to hear that you trust Eagle Chevrolet of Riverhead with your trucks and appreciate our service! Thanks for the kind words about our team and facility.

February 25, 2025

This was our sixth vehicle purchased or leased from Eagle Chevy. Mike has been our salesman for four of them. He is a big part of why we come back. More

by bheinric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn, Michael Roperti
Feb 25, 2025 -

Eagle Chevrolet responded

Thank you for your continued trust in Eagle Chevrolet of Riverhead! We're delighted to hear that Mike has played such a significant role in your experience with us. We look forward to assisting you with future purchases or leases!

February 21, 2025

They were great. Scheduled appointment quickly and addressed all issues. Detailing done complimentary and my car looks like it just came off the showroom floor. Cou More

by candleknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn, John Lautande, Stephen McHone
Feb 21, 2025 -

Eagle Chevrolet responded

We're delighted to hear that your experience at Eagle Chevrolet of Riverhead was so positive! It's wonderful that our team could address all issues and provide complimentary detailing. Enjoy driving your showroom-ready car!

February 03, 2025

This Dealership is a DISASTER! Stay away. They kept my work truck for a month and not only did they not fix anything it was scheduled for, the truck left with more problems than it More

by Pissed Off Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Deric Nettles, Stephen McHone
Feb 04, 2025 -

Eagle Chevrolet responded

Your experience is concerning, and we apologize for any inconvenience this has caused. We strive to provide reliable service, so it's troubling to hear about the issues with your truck. Please reach out directly if you're open to discussing this further. Thank you, Customer Care Team - CustomerCare@eagleautomall.com

February 02, 2025

Very good service and good information and very effective and on time service and clean More

by Willieallen5877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Adams-Korn, Codi Morton, Stephen McHone, Michele Stokes
Feb 03, 2025 -

Eagle Chevrolet responded

Thanks so much, Willie. We look forward to your next visit to Eagle Chevrolet of Riverhead!

January 01, 2025

The staff is super friendly and helpful. They make you feel like a guest in their home. More

by Rhonda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lewis
Jan 02, 2025 -

Eagle Chevrolet responded

Thank you, Rhonda, for stopping by to leave Eagle Chevrolet of Riverhead a wonderful review!

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