Eagle Chevrolet
Riverhead, NY
Filter Reviews by Keyword
By Type
Showing 222 reviews
Codi was great to deal with and addressed all of my concerns even when I let him know they never rotated my tires last time. He took care of my issue promptly and was extremely professional. concerns even when I let him know they never rotated my tires last time. He took care of my issue promptly and was extremely professional. More
After 3rd time trying to make an appointment for a air bag recall. Appointment made 2 weeks out. Arrived for scheduled appointment, called 2 hours after dropping the car off, wasted they didn't have the bag recall. Appointment made 2 weeks out. Arrived for scheduled appointment, called 2 hours after dropping the car off, wasted they didn't have the part. Was told the part would be there the next day. Called next morning part arrived, called several times to see if the truck was ready. End of day. Truck never got in the shop. These people suck. More
They had a great inventory. They took the time to explain the incentives available when asked about them. The car was ready to pick up in a few hours. They took the time to explain the incentives available when asked about them. The car was ready to pick up in a few hours. More
I recently had the pleasure of visiting Eagle Chevrolet in Riverhead for a service appointment, and I must say, the experience exceeded my expectations. From the moment I walked in, I was met wit Chevrolet in Riverhead for a service appointment, and I must say, the experience exceeded my expectations. From the moment I walked in, I was met with professionalism and efficiency, and much of that credit goes to Derrick, who truly stood out as a shining example of what exceptional customer service should look like. Derrick went above and beyond to ensure my experience was seamless. He greeted me warmly and immediately made me feel like a valued customer. His attention to detail and dedication to getting the job done efficiently were truly impressive. He kept me updated throughout the process, ensuring I was informed and comfortable every step of the way. What really stood out was Derrick’s commitment to making sure I was in and out in a timely fashion. It’s rare to find someone who genuinely prioritizes the customer’s time while maintaining the highest level of service quality. Derrick’s professionalism and positive attitude made what could have been a mundane task into a pleasant and stress-free experience. Eagle Chevrolet is fortunate to have someone like Derrick on their team. He is a prime example of what excellent customer service should be, and his efforts did not go unnoticed. If every business had employees like Derrick, customer satisfaction would undoubtedly be at an all-time high. I wholeheartedly recommend Eagle Chevrolet, and I hope others have the chance to work with Derrick. Thank you for the outstanding service—I will certainly be returning for future needs! Let me know if you’d like any tweaks! More