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Eagle Buick GMC, Inc. - Service Center
Homosassa, FL
1,323 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,323 Reviews of Eagle Buick GMC, Inc. - Service Center
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January 21, 2021
Service was great and pleasant welcoming. Jayson Gilmour greeted me and was very nice. I asked about tire sales but it was already over. I was an hour late and they still worked me in. Thank you! greeted me and was very nice. I asked about tire sales but it was already over. I was an hour late and they still worked me in. Thank you! More
by Happy customer
Verified CustomerEmployees Worked With
Jayson Gilmour
January 20, 2021
I took our Hyundai SantaFe here for an oil service because I have always been pleased with the work being completed in a timely manner and the way I have been treated as a customer. because I have always been pleased with the work being completed in a timely manner and the way I have been treated as a customer. More
by Mark K
Employees Worked With
Laura Tramontana
January 19, 2021
Excellent service. The work done was completed quickly. Everybody was very attentive and in good spirits. I will recommend Eagle Buick to everyone. Xx xx Everybody was very attentive and in good spirits. I will recommend Eagle Buick to everyone. Xx xx More
by dlaundree
Employees Worked With
Jim Martin, Laura Tramontana, Trudy Gilley
January 19, 2021
Great service, friendly staff and kept me informed on what was going on and about how long it would take. They even checked a few small things going on with my Yukon. what was going on and about how long it would take. They even checked a few small things going on with my Yukon. More
by ssttmetcalf
Employees Worked With
Jim Martin
January 16, 2021
Brought Truck in for oil change tech forgot to tighten oil filter. Brought back you changed Transmission fluid. And I think transfer case but didn’t look like that was done. Still trying to figure out if oil filter. Brought back you changed Transmission fluid. And I think transfer case but didn’t look like that was done. Still trying to figure out if coming back or not. More
by Tnttransport1989
Employees Worked With
Jim Martin
January 14, 2021
I'm always satisfied with my experiences at Eagle Buick. Everyone is always so pleasant and helpful. Dealing with Jayson was a pleasure. Great job. Everyone is always so pleasant and helpful. Dealing with Jayson was a pleasure. Great job. More
by jbarry28
January 14, 2021
Our scheduling was difficult with our jobs the dealership made arrangements to pick her car up for us and deliver it back to our house I absolutely love this dealership made arrangements to pick her car up for us and deliver it back to our house I absolutely love this dealership More
by Hey
Employees Worked With
Other Employees :
Mark Mileti, Jim Martin
January 07, 2021
I brought my vehicle in to have tires put on, oil change and an alignment & They damaged my vehicle and did not tell me, yes they paid to have it fixed but unfortunately no amount of money can make it look and an alignment & They damaged my vehicle and did not tell me, yes they paid to have it fixed but unfortunately no amount of money can make it look the same. So my $48,000 vehicle looks like crap. We bought four vehicles from them and always had an issue, I will never Buy a vehicle from them again nor will I recommend that place ! More
by Lunytunes64
Employees Worked With
Jim Martin
January 02, 2021
To inquire about the price of your oil change service I naturally went to your website and found that it was $64.95 for my pickup and that it included a tire rotation. It said nothing about replacing the o naturally went to your website and found that it was $64.95 for my pickup and that it included a tire rotation. It said nothing about replacing the oil filter, so I inquired online to "Ashley" if a new filter was included. All she was interested in was my personal information and would not give me an answer to my question. Then your Denise Fordon wrote to me and said she was following my email conversation and would reply to me. She never did reply! A 30-second call from her to the shop would have gotten the answer. I made an appointment and came in anyway for the service, and it was performed well, in an hour and a half. And, yes, I did get a new filter, although it was one that I had brought in. I was a little disappointed however to later discover that the tire "rotation" was merely front-to-back exchange of the tires, rather than what I expected would be a cross-rotation. Your service writers, Jayson and the other Ashley, were friendly, cooperative, informed, and prompt. I am just disappointed in the lack of response from your "computer Ashley" and Denise. In the past I have dealt with Scott Kelly and have always had excellent response from him. And for what it is worth, I bought my GMC Sierra SLT new from your dealership. More
by heindel427
Employees Worked With
Jayson, Ashley
December 24, 2020
I would recommend but also say that when I was told my car would only be there for 2hrs to have 2 recalls taken care of and I waited like 6hrs and it was my birthday so I didnt get anything accomplished b car would only be there for 2hrs to have 2 recalls taken care of and I waited like 6hrs and it was my birthday so I didnt get anything accomplished but the car. More
by charlenemross1
Employees Worked With
Ashlee in service dept.
