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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,323 Reviews

1,323 Reviews of Eagle Buick GMC, Inc. - Service Center

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March 05, 2021

Extremely helpful bunch in your service department.. I must say that "Denise" was extremely helpful when I purchased the new 2021 Yukon Denali, insetting up the massive apps on the panels !! I couldn't d More

by avscruf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Eagle Buick GMC, Inc. responded

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. We're happy to see that your visit reflects these values and that our team assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Eagle Buick-GMC Team

March 05, 2021

Your entire staff has always been friendly, curtious, and prompt. We have bought a couple of vehicles from Eagle and they have proven to be great buys. Your service department has always been very helpful, More

by mkrasny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason -service
Mar 08, 2021 -

Eagle Buick GMC, Inc. responded

Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sincerely, The Eagle Buick-GMC Team

March 04, 2021

Great service department. Nice place to wait while can is being worked on. I’ll always get my car serviced here. Thank you very much. More

by Great sales experience
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Trudy Gilley
Mar 05, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Sincerely, The Eagle Buick-GMC Team

March 04, 2021

The service was good, it took a bit longer than I was told it would. And one of the issues I had was not resolved so I will have to take it back it for that. More

by A1991MOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
Mar 05, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for sharing your experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from our team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, The Eagle Buick-GMC Team

February 27, 2021

The service center has been fantastic since I bought my 2018 Denali 3500! Scott in service is 100 percent on top of everything that I bring in. Promt friendly service from everyone as well. Thank you More

by sgviper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 02, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, The Eagle Buick-GMC Team

February 26, 2021

Eagle 🦅 Buick GMC is my go to for anything automotive. I’ve purchased several vehicles there, and always been treated fairly. Dan Heckman is our Salesman, and friend. Dan goes above and beyond to accommod More

by KATZ22MEOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Heckman, Jim Martin
Mar 01, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Eagle Buick-GMC Team

February 19, 2021

Scotty, my Service Advisor was amazing!! I only needed wiper blades & he installed them quickly so I could be on my way! Excellent in all respects! More

by john@crideronline.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty
Feb 19, 2021 -

Eagle Buick GMC, Inc. responded

John, thank you for the awesome feedback! You're right, Scotty is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Eagle Buick-GMC Team

February 19, 2021

This dealership should be the standard which others are compared to. Excellent job I have found a new home ! I am impressed by the professionalism More

by Pipesoblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Laura Tramontana, Trudy Gilley
Feb 22, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Eagle Buick-GMC Team

February 17, 2021

Great service.Friendly customer service reps Mine was Scott. Vehicle was brought in right away. Coffee and newspapers as well as water complimentary while you wait.AAAAA+++++ More

by atna123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 19, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Eagle Buick-GMC Team

February 12, 2021

I was delighted with my first visit to the service department for an oil change and tire rotation and have told my friends how happy I was with the service appointment! More

by terryvermont
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin
Feb 18, 2021 -

Eagle Buick GMC, Inc. responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Eagle Buick-GMC Team

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