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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,323 Reviews

1,323 Reviews of Eagle Buick GMC, Inc. - Service Center

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April 20, 2021

Great Experience!! Routine maintenance, friendly staff. Will definitely be using Eagle for all my vehicle needs when I’m in Florida. Six months out of the year. More

by danielcookdj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Laura Tramontana, Trudy Gilley
Apr 22, 2021 -

Eagle Buick GMC, Inc. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Eagle Buick-GMC Team

April 19, 2021

Scott and jayson are super helpful and got my vehicle repaired same day- brakes- in timely fashion. Much appreciated when I don’t have time to be without vehicle! More

by mojo.twr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott, jayson
Apr 21, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

April 15, 2021

As always, you all took care of me as nobody else can, very much satisfied with the service, thank you very much, will see u More

by obarat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Trudy Gilley
Apr 16, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Eagle Buick-GMC Team

April 12, 2021

Your service reps were so friendly. The service department was clean and they were very quick to get my Buick serviced and back to me. More

by LindaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Laura Tramontana, Trudy Gilley
Apr 14, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review, Linda! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

April 07, 2021

The service department is very friendly and efficient. The mechanic found a problem and explained the fix for it. Arrangements where made to repair the problem. Very happy with the service I received. More

by Gary G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
Apr 09, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

April 07, 2021

I felt like the guy who worked on my truck did a good job as did the service write gal. The only real problem I had with the service center was that my appointment was for 11am but it was almost 2 hours befo More

by Ckballfam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Gilley
Apr 09, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

April 06, 2021

Everyone in the dealership is super helpful and amazing! Especially, Marc Esser and Scott Kelley in service department who always go above and beyond to help me! ❤ More

by reedk0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kelley
Apr 08, 2021 -

Eagle Buick GMC, Inc. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Eagle Buick-GMC Team

March 31, 2021

Excellent dealership if they tell you something they follow through with it. I plan on buying my vehicles from here as long as I'm in the area. They sell good quality used vehicles and if there is somet More

by kwoodfordkx250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2021 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

March 28, 2021

Tire leak. Scott took good care of my problem. Always courteous and professional. Semper fiI don’t need 25 words for review. Get real.ok ok More

by wgrange2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 30, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Eagle Buick-GMC Team

March 26, 2021

Excellent service and thoughtful staff made this a first rate experience! Jayson was very conciensious and informed about my car's status the whole time. Thanks. More

by ddhanny55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayson did a super job., Laura Tramontana, Trudy Gilley
Mar 29, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Eagle Buick-GMC Team

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