Eagle Buick GMC, Inc. - Service Center

Got a detail along with 36,000 mile maintenance. Detail department did a great job. Especially cleaning passenger seat. Took truck in the day before with loaner vehicle made while process much easier. Scot department did a great job. Especially cleaning passenger seat. Took truck in the day before with loaner vehicle made while process much easier. Scott Kelly made the process easier by coordinating detail a maintenance. More

Did a very good job and I was done in less than one hour. All my questions were answered and service was done to my satisfaction. All my questions were answered and service was done to my satisfaction. More

We had an apt at 830 am Tuesday and they did not pull the car in until 930am . Why have an apt and have to wait an hour before getting started on it. We are very upset and will probably go to another dealer car in until 930am . Why have an apt and have to wait an hour before getting started on it. We are very upset and will probably go to another dealer our next visit More

The service department is outstanding!! Always helpful and courteous!! Scott was a pleasure to deal with!! He is an asset to your company!! I appreciate his help and concern. and courteous!! Scott was a pleasure to deal with!! He is an asset to your company!! I appreciate his help and concern. More

Oil change took 2 hours. Explanation of why given 1.25 hours in, AFTER I saw car go in at 1:10 min late. Given $15 discount which was decent but insufficient for making me late. hours in, AFTER I saw car go in at 1:10 min late. Given $15 discount which was decent but insufficient for making me late. More

Amazing customer service and amazing Service Manager Jim Martin! He explained what I needed and took care of everything! I am a big mouthpiece for Eagle GMC and will continue to spread the good word! Severa Martin! He explained what I needed and took care of everything! I am a big mouthpiece for Eagle GMC and will continue to spread the good word! Several of my friends have switched from Jim Browne and are very pleased. More

Excellent service once again! All the service people, the lady the young guy and the older guy "bill I think is his name" work together towards making the customer fell like the problem is getting fixed. In lady the young guy and the older guy "bill I think is his name" work together towards making the customer fell like the problem is getting fixed. In my case I have a 2012 Buick lacrosse that I bought new and the A/C motor was acting funny. They found out what was wrong and it was no big deal. They could have charged me a lot and I wouldn't have known the difference. They're not like that. Best and most honest service I have ever seen. I hope their management keeps thing going like this as it's hard to assemble and maintain a team like this. More

Thanks Russ and Ashley!! Y’all are appreciated! Service department kept me well informed of time and prices! Everything was fixed and the suggestion of the tire rotation is appreciated as it was needed and department kept me well informed of time and prices! Everything was fixed and the suggestion of the tire rotation is appreciated as it was needed and I forgot. thank you More

Scott is awesome, he takes care of everything, and always very happy with the services completely, thanks again Scott for great service year after year. very happy with the services completely, thanks again Scott for great service year after year. More

It was nice to have the service scheduled and completed for my recall in a timely manner. The service advisor was pleasant and very accommodating. for my recall in a timely manner. The service advisor was pleasant and very accommodating. More