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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,326 Reviews

1,326 Reviews of Eagle Buick GMC, Inc. - Service Center

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September 01, 2021

When I send my trucks in for a service that I paid good money for I expect them to to the complete job not a half xxx job. I own a welding fabrication shop and diesel repair shop I I left my customers equi More

by Welder 1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Russ is awesome also., Mark Mileti
Sep 07, 2021 -

Eagle Buick GMC, Inc. responded

Welder1, You are absolutely correct! If we left something loose or unfinished, we would very much like to know about it. Additionally, we would like to identify what happened so that we know which team member needs attention. We are unable to determine who you are, so we ask that you give our service manager a call at your earliest convenience at (352) 795-6800. His name is Steve. He is aware of your review and awaiting your call.

August 31, 2021

Every service institution is based on good people. That’s why I go to eagle Buick . The people are great. You can get service anywhere but I prefer Eagle Brick because I can depend on them to do the job rig More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maiolo
Sep 02, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

August 28, 2021

First time there was met by your very nice service writer staff. Very nice and well treated. My request was handled professional and the results were satisfactory. I met with one of your sales staff and tom More

by Leonkmock80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Gilley
Aug 30, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

Aug 31, 2021 -

Leonkmock80 responded

Everyone and everything in my experience with this company has been above board and professional. I applaud you and your company and you should be happy to have such a remarkable team. Thank You. L. K. Mock Jr.

August 24, 2021

Service was great and the staff was very friendly and attentive to my problems they treated me kind and quick.Scott was very friendly and knowledgeable. More

by Xstixhdx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Aug 26, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Eagle Buick-GMC Team

August 21, 2021

Eagle Buick GMC have always done a good job for me and have treated me with respect .I bought my 2017 Acadia there and have had it serviced there since it was brand new.They have always done a good job an More

by Kellymiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lafrantz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Martin, Laura Tramontana, Trudy Gilley, Steve Maiolo
Aug 24, 2021 -

Eagle Buick GMC, Inc. responded

We appreciate your review. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Eagle Buick-GMC Team

August 12, 2021

Scott and Jayson are excellent employees. It’s nice to work with people who care and will take the time to explain the work that’s being done More

by CHASSABALM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott and Jayson , Mark Mileti
Aug 13, 2021 -

Eagle Buick GMC, Inc. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us. Sincerely, The Eagle Buick-GMC Team

August 10, 2021

The staff was amazing!! Everyone was very friendly and helpful. The rates were amazing as well!! Will most definitely be using them again next time I'm in town. More

by Magoats1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
Aug 12, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Eagle Buick-GMC Team

August 08, 2021

JP Provided the best customer service. I'll never buy from anyone else. Love the service. No better man then JP More

by zacharyscottgregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

August 06, 2021

The service manager Scott is always polite and gets the job done very fast and explains completely. Everyone is very polite. If there is a problem it is quickly solved. More

by susandavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott five stars
Aug 09, 2021 -

Eagle Buick GMC, Inc. responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, The Eagle Buick-GMC Team

August 06, 2021

The service dept. is always helpful, honest and fair. They bend over backwards to listen to my problems and do their best resolve these problems. More

by Gary G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
Aug 09, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, The Eagle Buick-GMC Team

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