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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,326 Reviews

1,326 Reviews of Eagle Buick GMC, Inc. - Service Center

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September 08, 2021

The service was great. Everyone was friendly and explained everything to me. I will continue to do business here and recommend them to all my friends. More

by dmille2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Storman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Eagle Buick-GMC Team

September 05, 2021

I drive from Tallahassee to Citrus, Hernando and Pasco Counties every week. On two occasions this year, my cars have malfunctioned… thank God I was near Eagle Buick GMC in Crystal River both times! The se More

by DaveD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Laura Tramontana, Trudy Gilley, Steve Maiolo
Sep 05, 2021 -

DaveD responded

Thank you again to the entire service team!

September 04, 2021

It was great. Had my son bring it in. He knows our salesman and our salesman knows him. Matter of fact sold him a truck also and my son got a good deal so he introduced us. More

by judya_citrus_vettes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Kelly, Ashlie ???.
Sep 05, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

September 04, 2021

Took my car in for an oil change; there happened to be a kink in the oil gasket in which I burned oil. My oil level came on. I took it back and they quickly corrected the condition. Couldn’t ask for more. More

by chucklisamorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maiolo
Sep 07, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review, Chuck and Lisa! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Eagle Buick-GMC Team

September 04, 2021

I have been taking my 2006 Sierra to a GMC dealer for service in Minnesota exclusively for all service and repair since it was new. I recently moved to Florida and this was my first time visiting the GMC More

by Timmyd927
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Martin
Sep 07, 2021 -

Eagle Buick GMC, Inc. responded

We are sorry that we did not meet your expectations on your recent visit. If you would like to swing by we would be happy to reset your clock. You may also call and we will walk you through the reset, if it is more convenient. Regretfully, we are unable to determine which guest you were or we would initiate the call promptly. We hope that you will give us another opportunity to earn your business in the future.

September 04, 2021

always get excellent service and very polite people....We have had the best of the best working with everyone at Eagle Buick...Highly recomend this dearlership.. More

by cece2166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Russ Baldner,Cody Baldner, Jim Martin, Laura Tramontana, Trudy Gilley, Steve Maiolo
Sep 07, 2021 -

Eagle Buick GMC, Inc. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Eagle Buick-GMC Team

September 02, 2021

Walked in without an appointment to get a tire checked. They took care of it in a timely manner and I walked out a happy person. More

by debbiebrooks929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
Sep 03, 2021 -

Eagle Buick GMC, Inc. responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Eagle Buick-GMC Team

September 02, 2021

Very good experience, professional staff, and quick in and out. I wouldn't hesitate to return or recommend a visit to this dealership. Thank you. More

by Yeroc36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maiolo
Sep 03, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Eagle Buick-GMC Team

September 01, 2021

I have been dealing with Eagle Buick for over 10 years and have never been disappointed. My last dealing had to do with my Air conditioner compressor which they had installed, but at my request was a rebu More

by Tom K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
Sep 03, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Eagle Buick-GMC Team

September 01, 2021

Scott was excellent! My 2019 Enclave died at 4:30pm and Scott ensured that the car was towed, and I received a vehicle to drive while repairs were made, Very efficient, polite and good humored. More

by yfarm6620
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maiolo
Sep 03, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Eagle Buick-GMC Team

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