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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,331 Reviews

1,331 Reviews of Eagle Buick GMC, Inc. - Service Center

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December 09, 2021

Service was excellent but I requested a complete car wash , we owe, interior not done. More

by lotsapawz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Dec 09, 2021 -

lotsapawz responded

I had a great experience except for the car wash. Very nice people to work with in service all around!

Dec 13, 2021 -

Eagle Buick GMC, Inc. responded

We appreciate your honest feedback and are sorry the car wash did not meet your expectations. Please reach out to our service department at your earliest convenience so we can get this taken care of for you. Thank you for your business!

December 03, 2021

They are amazing! They are always efficient and things are fixed the first time. Much appreciated. More

by lesarey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Eagle Buick GMC, Inc. responded

Hi, thank you so much for the positive review! If you have any further needs or questions, please give us a call. We're always happy to help! Sincerely, The Eagle Buick-GMC Team

December 01, 2021

Have always been treated very well and had excellent service. I generally deal with Scott in service and it is always a pleasure. More

by EABBOTT5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Gilley
Dec 02, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

Dec 02, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Eagle Buick-GMC Team

November 30, 2021

End result was fine. My appointment was at 10:30. I arrived at 10:15. At 3:00 my car was still in the lot. Finally complete at 5:00. The bright part of the day was the lady who worked at the front desk More

by tlichty10
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Denise, Jim Martin
Dec 02, 2021 -

Eagle Buick GMC, Inc. responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Eagle Buick-GMC Team

November 26, 2021

Sales man Steve. General Manager Russ. Service advisor Scott. Have all gone out of their way to make my experience at Eagle a pleasure. More

by mogator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Steve, Jim Martin
Nov 29, 2021 -

Eagle Buick GMC, Inc. responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Eagle Buick-GMC Team

November 24, 2021

The best dealer I have ever delt with in my 60 years of buying cars and trucks up until present time More

by HAMINOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Trudy Gilley, Steve Maiolo
Nov 29, 2021 -

Eagle Buick GMC, Inc. responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Eagle Buick-GMC Team

November 18, 2021

I took my car in for an oil change and the service I received was excellent. The service advisor that helped me was great she was friendly and knowledgeable. More

by tlavalle597
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trudy Gilley
Nov 18, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

November 16, 2021

Some of the best people you’ll ever meet is that Eagle GMC Buick they pay attention to the customer and the customers want some cares. More

by captronwstzel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Martin, Trudy Gilley, Steve Maiolo
Nov 18, 2021 -

Eagle Buick GMC, Inc. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Eagle Buick-GMC Team

November 12, 2021

The dealership and service department is very clean and friendly very knowledgeable Scott In service is excellent along with Jim Martin you could not ask for better people to work with or deal with in reg More

by qua.gonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott in service department is EXCELLENT , Jim Martin
Nov 12, 2021 -

Eagle Buick GMC, Inc. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Eagle Buick-GMC Team

November 12, 2021

Super helpful. I had an issue with my truck I called them and they had me there the next day to handle the problem. More

by Bclose2355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Nov 15, 2021 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Eagle Buick-GMC Team

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