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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,331 Reviews

1,331 Reviews of Eagle Buick GMC, Inc. - Service Center

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March 01, 2022

excellent staff very professional. .came in unannounced got a oil change ..without appointment. got lucky there More

by dave2florida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Martin, Steve Maiolo
Mar 03, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

February 24, 2022

Everyone at Eagle was friendly and courteous I did not buy my car there but they still treated me like an old friend I will definitely be back for service More

by maiolosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Steve Maiolo
Feb 25, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Eagle Buick-GMC Team

February 23, 2022

Scott has an outstanding meet and greet. Kept me up to speed as to the progress. Only issue was " no carwash" post service? More

by Rarodgers1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 25, 2022 -

Eagle Buick GMC, Inc. responded

We loved reading this review! Happy customers are our aim, and it appears Scott really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Eagle Buick-GMC Team

February 18, 2022

Great service and communication. Ashlee was very helpful and efficient. Would definitely recommend using them. More

by Dawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashlee Spivey
Feb 20, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

February 18, 2022

Very friendly and competent staff Enjoyed doing business with them will recommend to others looking forward to doing business in the future More

by Mtneb8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Steve Maiolo
Feb 20, 2022 -

Eagle Buick GMC, Inc. responded

We cannot thank you enough for your wonderful review of Eagle Buick-GMC Inc and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Eagle Buick-GMC Team

February 18, 2022

Great people at this dealership. Dan and Joe are really nice and great to work with. Thanks to all. More

by VANCEASHAFFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe and Dan
Feb 20, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

February 12, 2022

Very fast and efficient but when I lived in St Louis when you took your car into the dealership they would always wash it but apparently not in Florida. More

by mlbart86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Steve Maiolo
Feb 15, 2022 -

Eagle Buick GMC, Inc. responded

mlbart86, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Eagle Buick-GMC Team

February 11, 2022

I took the car in for an estimate and thought the estimate was outrageous and did not go for it and was charged $145 for that supposed one hour it took to look at my car…. Very disappointing! More

by Sunshines4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Feb 11, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for providing your feedback. We have a standard diagnostic charge at our dealership. It takes our technicians time and expertise to both figure out the problem and then determine what is needed to correct the problem. We do regularly survey other local establishments to make sure our prices are fair, so I’m sorry to hear you felt our estimate was out of line. If you're open to discussing this further, please give me a call. Jim Martin Fixed Operations Director Eagle Buick GMC 352-795-6800

February 10, 2022

We were on vacation my new truck needed it’s first service. I also needed a camera for a trailer. I had it the next day. Your parts guy was from our home town in NY. witch made the visit even better More

by Deerdaddy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chirs Sherwood, Jim Martin, Steve Maiolo
Feb 11, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Eagle Buick-GMC Team

February 10, 2022

Always Accommodating. Scheduling is easy and work to make it convient. Have courtesy car for customers convience More

by Jpbuch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 11, 2022 -

Eagle Buick GMC, Inc. responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Eagle Buick-GMC Team

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