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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,332 Reviews
Call Service Center (888) 745-2599

1,332 Reviews of Eagle Buick GMC, Inc. - Service Center

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April 17, 2022

I have never had a bad experience with the service department. This is my third Buick I bought at Eagle Buick. A customer since about 2006. More

by jlingerfelt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Elsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Martin, Steve Maiolo
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Apr 19, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Eagle Buick-GMC Team

April 16, 2022

Always very professional and knowledgeable and get you in and out as fast as they can. More

by Connie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maiolo
Report | Print
Apr 19, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

April 12, 2022

I was a walk in and they took my car right away and fixed my problem and I was on my way. Thanks guys. More

by Joann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil *****, Jim Martin, Steve Maiolo
Report | Print
Apr 14, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

April 07, 2022

After some initial issues, The Service department was able to fix a problem with trailer lights receptacle & topped off my Truck for the inconvenience. More

by G Ablard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Othouse
Other Employees : Mark Mileti, Jim Martin
Report | Print
Apr 08, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

April 06, 2022

They were able to respond rapidly with a diagnosis and fix.. now I am writing this to satisfy the 15 word minimum for the bean counters. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maiolo
Report | Print
Apr 08, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

April 05, 2022

Appointment totally on time. .. Work complete as promised! Awesome experience! Scott in service, my hero! More

by susiemhallman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Maiolo
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Apr 07, 2022 -

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

April 02, 2022

Usually the service department is timely with scheduled appointments. However programming a new key took the entire day of which we had a scheduled appointment in Tampa that was delayed. More

by Clmorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Steve Maiolo
Report | Print
Apr 05, 2022 -

Eagle Buick GMC, Inc. responded

Thanks for your great review, Clmorris. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

March 31, 2022

They listened to our problem (alignment issues) and fixed the problem perfectly. The staff was superior. More

by janeratliff59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Steve Maiolo
Report | Print
Apr 01, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

March 31, 2022

I live in Jacksonville Florida and my grandson takes my truck to visit his girlfriend. When he is down there the dealership usually is able to work him in on short notice. It is very much appreciated. More

by milmartie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was not physically there
Report | Print
Apr 01, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

March 30, 2022

This dealership has been nothing short of phenomenal. They exceed customer service expectations and offer timely vehicle maintenance. More

by LYRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Steve Maiolo
Report | Print
Apr 01, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

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