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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,332 Reviews
Call Service Center (888) 745-2599

1,332 Reviews of Eagle Buick GMC, Inc. - Service Center

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June 07, 2022

Easy to make appointment of my time and date, took my car at the appointed time for oil change and tire rotation, was done in 45 minutes. More

by nancyfife
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Maiolo , Neil Mendes
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Jun 09, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

June 02, 2022

I have had great experiences with this dealership. They are knowledgeable about their products and they do not try to gool you. They are very professional More

by Reeddonna40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 03, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Eagle Buick-GMC Team

June 02, 2022

Great service, very professional. Scott Kelly took great care of me and got me in and out and back on the road. Thanks Scott! More

by Tony C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

June 02, 2022

awesome, customer satisfaction , friendly, accommodating, efficient, easy to work with. And customer put first, appreciate More

by Randy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2022 -

Eagle Buick GMC, Inc. responded

Thanks for your perfect review, Randy! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

May 27, 2022

Very competent and friendly technician The service advisor Scott treated me nice Jim Martin the service director treated me like family. More

by "Rich"
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Martin
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May 29, 2022 -

Eagle Buick GMC, Inc. responded

Rich, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Eagle Buick-GMC Team

May 27, 2022

I have had some bad experiences at Eagle Buick GMC. I have continued to go back and it seems like they are stepping up their game. More

by DD321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Martin, Steve Maiolo
Report | Print
May 29, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Eagle Buick-GMC Team

May 21, 2022

Eagle Buick/GMC is the only place where I will bring my Buick Enclave for service. More

by fladwnhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

May 20, 2022

Scott is always friendly and courteous! I am impressed by how helpful he is and I totally trust his knowledge! He said I needed extended warranty so I immediately signed up. Thank you Sco More

by gulfdive1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 24, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

May 19, 2022

I like the courtesy and friendliness that I have encountered, so far Scott has been great. More

by CANPION1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Report | Print
May 20, 2022 -

Eagle Buick GMC, Inc. responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Eagle Buick-GMC Team

May 19, 2022

We were impressed with how quickly they took our concerns down & our car in. Also telling us exactly what was in needed. Most impressive was that was fixed the same day. More

by crl.brwn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2022 -

Eagle Buick GMC, Inc. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Eagle Buick-GMC Team

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