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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,332 Reviews

1,332 Reviews of Eagle Buick GMC, Inc. - Service Center

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August 27, 2022

Been waiting for OVER 4 months for a sensor for backing up.On My 2016 GMC Yukon XL . The only contact is from the sales department asking since they can’t get the part so you want to trade it in for new!!! More

by papastegner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2022 -

Eagle Buick GMC, Inc. responded

Your comments have been sent to management and are currently looking into the events you’ve detailed.

August 27, 2022

Eagle GMC has one of the best GM Ok Service Departments in all of Central Florida! More

by SSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

August 26, 2022

I’ve bought a few cars from this dealership and I will continue to do so. I love the service team too. They always provide Great service. Scott is always courteous, helpful and professional but what is More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Aug 29, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

August 15, 2022

They let me keep my car until my part came in and called me when they were ready. Worked around my schedule and also took me to work while they had my vehicle. And it was ready by the end of the day. More

by countrycamogirl23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neil Mendes
Aug 17, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

August 14, 2022

Work done right and fast I’m satisfied with the dealerships service department! Good job. More

by Rk2814mk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Aug 16, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

August 13, 2022

We had whole ac system redone on my girlfriends 2005 350z they did a awesome job she says it blows ice cubes we where pleased with service and price this is only place we recommended when someone we know nee More

by Tovar764
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Aug 14, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Eagle Buick-GMC Team

August 13, 2022

They are always very quick and efficient to take care of any issues that I may seem to have. Thank you to all the great Eagle Service Team. More

by LindaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Esser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shields Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Basalyga
Aug 16, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

August 13, 2022

Quick fast efficient and good coffee with current paper. . I had zero issues checking in and nice relaxing chairs More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Aug 13, 2022 -

Dennis responded

Yes

Aug 13, 2022 -

Dennis responded

Yes

August 13, 2022

Quick accurate complete service. Very polite and courteous. Completed service in stated time and at quoted price. More

by Darrainville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

August 05, 2022

Can't fathom why I had to wait 3 months to have my repair done More

by debramccabe3189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Aug 08, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us. Here at Eagle Buick-GMC, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact us directly. Sincerely, The Eagle Buick-GMC Team

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