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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,332 Reviews

1,332 Reviews of Eagle Buick GMC, Inc. - Service Center

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November 08, 2022

A great experience. Service advisors were spot on. Very professional. I was taking care of very good. Thank you all More

by pete36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

November 03, 2022

Had a small issue and the dealership reached out to me. It was apparently a miscommunication. They are great to deal with and your highly recommend Eagle GMC. More

by Skip Samples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan H, Neil Mendes
Nov 07, 2022 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

October 30, 2022

Scott is a great service advisor. Stays on top of work being performed and makes sure work was done satisfactory. Always able to get an appointment that works with my schedule. More

by fidlrgr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Eagle Buick-GMC Team

October 29, 2022

Had a 930 am appointment to change oil about 1020 am went to see if done they took another white encore GL that came in after me first instead of mine then the advisor call home to tell his car was ready eve More

by davidrebone970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Eagle Buick-GMC Team

October 26, 2022

New customer called and requested a/c service they could not complete my service request More

by carebear8127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Kelley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if her name
October 24, 2022

Great at trouble shooting, fixed the issue. Price is always a bit high & the wait is usually very long before fixed. I would absolutely recommend Eagle Buick as a service center More

by Nico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Oct 27, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Eagle Buick-GMC Team

October 24, 2022

Great job as always. Scott in service is the best. Thank you again. See you soon. More

by Kpurdy22@tampabay.rr.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Eagle Buick GMC, Inc. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Eagle Buick-GMC Team

October 22, 2022

The service team is the best! Especially the new advisor Morganne! Thank you Eagle Buick for the great service! More

by Hosford17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

October 20, 2022

Old Scott will get you in and out with a smile on his face Then you face the cashier and leave broke More

by Killer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for this review. Sincerely, The Eagle Buick-GMC Team

October 19, 2022

Great people, great service, very fast service along with a nice lounge with very good coffee and snacks and wifi and charging stations. More

by LindaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Eagle Buick-GMC Team

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