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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,332 Reviews

1,332 Reviews of Eagle Buick GMC, Inc. - Service Center

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November 24, 2022

Excellent customer service. Very professional staff.Would recommend to friends and family .Thanks JP for all that you do! More

by Carmdel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Mendes
Nov 25, 2022 -

Eagle Buick GMC, Inc. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Eagle Buick-GMC Team

November 24, 2022

Nope! Just Nope! Not even worth 15 words. Nope Nope No No No No No More

by cursai.gra2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
This company as a whole
Nov 25, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Eagle Buick-GMC Team

November 23, 2022

Very nice people. Good customer experience. I was glad I went there. Will go back again for future work. More

by jm.gola0000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan was the only employee I had contact with.
Nov 25, 2022 -

Eagle Buick GMC, Inc. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Eagle Buick-GMC Team

November 23, 2022

Wow there are not enough positive words to tell how fantastic this dealership was. I am from Kansas and the people who serviced my car before I left KC caused the reason I had to use your service depa More

by Pilspillkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The lady service writer was true blessing, Neil Mendes
Nov 25, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Eagle Buick-GMC Team

November 23, 2022

The write up guy was pleasant, understanding, Did a good job. Explained everything and Very polite. More

by Romarried2grumpy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words. We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

November 20, 2022

I had a great experience with the service department. Everyone was very friendly and helpful. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Eagle Buick GMC, Inc. responded

Gail, thank you for your kind words. We feel our service department is what makes Eagle Buick-GMC Inc special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Eagle Buick-GMC Team

November 19, 2022

The dealership was professional and very quick in getting paperwork done so I could leave with my brand new truck! More

by AdamJTerry6650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie and Russ made the experience enjoyable
Nov 19, 2022 -

AdamJTerry6650 responded

I will get my next car here again

November 17, 2022

Clean, fast svc time, vehicle done went said. Advisor, Brad, helpful. Friendly customer service. ,Go More

by Gjmotircyclemom50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
Nov 18, 2022 -

Eagle Buick GMC, Inc. responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Eagle Buick-GMC Team

November 17, 2022

Excellent service personnel. They follow up and, they ensure the problems are resolved correctly the first timr. More

by SSM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your outstanding rating about our service department! Sincerely, The Eagle Buick-GMC Team

November 09, 2022

Have been dealing with eagle for years, as a Fleet supervisor, and with my personal vehicles! Between sales department and service department always on top of their game! Now that I’m retired had to More

by bea.mer1522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2022 -

Eagle Buick GMC, Inc. responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Sincerely, The Eagle Buick-GMC Team

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