Eagle Buick GMC, Inc. - Service Center

Fantastic results and very kind attentive service. Service writer was very friendly, upfront and informative. Happy Holidays! Service writer was very friendly, upfront and informative. Happy Holidays! More

Took my truck in for an oil change. They damaged it pulling it into the service bay and it had to go to the body shop for repairs I spoke with the service manager and told him that I They damaged it pulling it into the service bay and it had to go to the body shop for repairs I spoke with the service manager and told him that I understood that accidents happen. I couldn't leave the truck with them until 2 days later. They arranged for a rental car. I spoke again with the service manager and told him that they were compensated quite well for the time they spend working on vehicles and that they should give some thought about the customers time. I spent more time than I wanted dropping the truck off, picking up the rental car then coming back to pick up the truck a week later. I mentioned to the service manager that in regards to customer service that some consideration on the oil change would have been a nice gesture. He was very apologetic and assured me that he would make it right when I came back to pick up my truck. I picked it up yesterday after a week in the shop. Never saw the service manager. Other than "here's your keys, you're all set, " nothing was said. Still haven't heard from the service manager or the dealership. Not real impressed with the customer service. More

Did everything that they said they were going to do. Very happy with the service Very happy with the service More

Pleasant staff. Quality work. Timely . Convenient. Knowledgeable. Works well with customers. Ability to get accessories Quality work. Timely . Convenient. Knowledgeable. Works well with customers. Ability to get accessories More

Service department is outstanding they've always done a fantastic job. Scott the service writer is the best I've ever seen in the business and his boss Bill knows what he's doing thank you for all your hel fantastic job. Scott the service writer is the best I've ever seen in the business and his boss Bill knows what he's doing thank you for all your help and sales department is awesome as well More

I felt that Morgan your service rep did an excellent job your tech did an excellent job on my vehicle. And I will be back for service again your tech did an excellent job on my vehicle. And I will be back for service again More

The service is good they get you in quickly and get you out and on your way out and on your way More

Did all kind of work but did not fix the problem so I am frustrated . 4000 is a lot of money to spend and not fix problem. frustrated . 4000 is a lot of money to spend and not fix problem. More

I have delt with Eagle during the life of the car and the service dept has been super.keep up the good work service dept has been super.keep up the good work More

They are very interested in what think and want. They are always on time and quick with appointment times. They are always on time and quick with appointment times. More