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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,334 Reviews
Call Service Center (888) 745-2599

1,334 Reviews of Eagle Buick GMC, Inc. - Service Center

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April 20, 2023

Excellent experience. Extremely satisfied. Salesman went above and beyond. Haven’t had any service done yet. More

by 0718deerhunter
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody
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Apr 21, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

April 13, 2023

Estimate was 550 dollars but cost me over 1200. 550 + 39 = 1256 this doesn’t add up More

by ricks353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Kelley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for bringing this to our attention. Our Fixed Ops Director will be reaching out to you directly, if he hasn’t already. Sincerely, The Eagle Buick-GMC Team

April 13, 2023

Morganne went above and beyond. I am very pleased with the excellent service. The entire team is great. More

by maasdiana5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne
Report | Print
Apr 13, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for the review! We appreciate and value your business!

April 13, 2023

This dealership has always taken care of me and my vehicles. They are very professional. More

by 2004corv
Recommend Dealer
Yes
Employees Worked With
Scott Kelly
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Apr 14, 2023 -

Eagle Buick GMC, Inc. responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Eagle Buick-GMC Team

April 12, 2023

Receptionist was very nice and helpful. Marc Esser is very helpful and considerate salesman. Thank for your help, Marc! More

by sharondelong9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Esser
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Apr 14, 2023 -

Eagle Buick GMC, Inc. responded

Sharon, Marc is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, The Eagle Buick-GMC Team

April 09, 2023

Knowledgeable, friendly personnel always willing to have a conversation; makes you feel at home, so to speak. More

by Shazzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hank Grossman
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Apr 11, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the feedback! We are happy to hear about your positive experience at Eagle Buick-GMC Inc, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Eagle Buick-GMC Team

April 08, 2023

Everyone there is so pleasant. I dearly love maintenance. They are on the Ball .All around awesome place to buy a vehicle More

by Steelers1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Othouse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to write this review. We are pleased to hear that our staff was able to provide an efficient and overall positive experience. Sincerely, The Eagle Buick-GMC Team

April 06, 2023

They are there for the customer and they have helped me a lot with what I needed done. They will be my place to go and a very big thank you to russ, lonnie,jp and Jeremy for all your help. More

by Singing buddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Patrick (JP)
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Eagle Buick-GMC Team

April 04, 2023

I found Eagle GMC to be very reliable and helpful in determining the problem and helping confirm warranty coverage to repair it. Bradley the service representative was patient and helpful. More

by R. D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
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Apr 06, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, The Eagle Buick-GMC Team

March 31, 2023

Dealership was recommended by a neighbor and came through. No issues on my recent visit as work requested was done. More

by twhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Worked with Morgan who was professional, courteous, and we'll informed with future maintenance needs that we will return for.
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Apr 03, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

Apr 03, 2023 -

twhite responded

Everyone did a nice job this visit.

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