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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,334 Reviews
Call Service Center (888) 745-2599

1,334 Reviews of Eagle Buick GMC, Inc. - Service Center

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April 29, 2023

They were great. Listened to my concerns and kept me updated I like the service More

by Pipesoblue
Recommend Dealer
Yes
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Apr 29, 2023 -

Pipesoblue responded

Eagle GMC are experts who take other dealerships mistakes and makes the customer begin to relike the brand. The other dealership I had the misfortune to go to had nothing but problems when I went to the service department. Over 3 1/2 hours for an oil change is ridiculous and when questioned they just shrugged it off.

April 29, 2023

When I purchased my vehicle they forgot to put the lug nut key back in the Jeep. When it came time to get my brakes serviced my local shop could not get the wheels off. I called the dealership and they More

by Frank S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2023 -

Eagle Buick GMC, Inc. responded

Frank, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

April 28, 2023

They are polite,very informative. Very helpful when you don’t understand something. Also vey prompt and have you in and out before you know it. More

by debbiesgrooming08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Eagle Buick-GMC Team

April 26, 2023

I had a wheel alignment I had a front end wheel alignment done on my car More

by wsphillips
Recommend Dealer
Yes
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Apr 26, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the perfect survey! We really appreciate you taking time to share your positive experience.

April 26, 2023

They are always ready to help whatever your needs maybe. Can’t say enough good about this dealership! They are wonderful More

by jolawson1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

April 23, 2023

Very efficient and helpful Happy with the service. Will continue to have the service performed there More

by cbsuncoasteye@hotmil.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Eagle Buick-GMC Team

April 23, 2023

Great place to shop for vehicle,lm very happy with their service Thank You Jorge Nunez More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Storman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Baldner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much Jorge for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

April 21, 2023

Service performed in a reasonable amount of time. Always treated well by Scott in service. More

by mdmondrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for sharing this great feedback with us. We feel our service department is what makes our dealership special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Eagle Buick-GMC Team

April 21, 2023

Great customer service and pricing was very fair! They also had the job completed in a timely fashion. More

by redheadbonita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 24, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Eagle Buick-GMC Team

April 21, 2023

I was happy that Scott was able to handle a GM points billing problem efficiently and patiently. More

by AKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Norma in parts was very knowledgeable and it helped greatly.
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Apr 24, 2023 -

Eagle Buick GMC, Inc. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Eagle Buick-GMC Team

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