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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,337 Reviews

1,337 Reviews of Eagle Buick GMC, Inc. - Service Center

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October 12, 2023

My recent service did not meet my expectations. I scheduled service on specific items. The work was performed but not checked by the technician to ensure the actions were effective. The truck wa More

by James
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Person not listed
Oct 13, 2023 -

Eagle Buick GMC, Inc. responded

James, your feedback is important to us, and we'd like to hear more about your visit to our Eagle Buick-GMC's Service Department. Please contact us at your convenience, so we can discuss your experience. Sincerely, The Eagle Buick-GMC Team

October 10, 2023

The gal that dealt with me at the service desk was really lovely. She has a very nice manner More

by BESTY_KING
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave a positive review, Besty! We appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, The Eagle Buick-GMC Team

October 07, 2023

Best service, best service writer Scott is awesome im always surprised when they do service on my vehicle and don’t find anything wrong. So when he does say something needs done, complete trust on my par More

by Patsyhunt1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for the positive review, Patsy, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Eagle Buick-GMC Team

October 06, 2023

Scott is Always there for us. He teats us like family and the staff is very accommodating. More

by Rarodgers1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Eagle Buick GMC, Inc. responded

Hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to work with you in the future! Sincerely, The Eagle Buick-GMC Team

October 04, 2023

Morgann was fantastic! Great service. She went above and beyond to help us. We couldn't ask for better service center. More

by tobiasthompson1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Morgann does for Eagle Buick-GMC Inc and our customers. Hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

October 01, 2023

I drove past a couple dealerships to get work done on my truck by this dealership. Scott worked with me on the price to make it worth the drive and had nothing but a pleasant experience. More

by Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for your outstanding rating about our service department, Mason. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Eagle Buick-GMC Team

September 28, 2023

Service Rep Meganne provided exceptional customer service during this visit. Provided quick responses to my questions and concerns More

by CJR1618
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Meganne was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Eagle Buick-GMC Team

September 25, 2023

Dealer was very accommodating while waiting for services. I now have a new service company, they were very professional. More

by eds4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

September 15, 2023

Had warranty work done on my 2020 equinox. They brought it in. Set me up with a rental vehicle still under warranty took very good care of me very pleased with dealership. More

by shaneretter7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nete
Sep 18, 2023 -

Eagle Buick GMC, Inc. responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Eagle Buick-GMC Inc. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, The Eagle Buick-GMC Team

September 15, 2023

I had a great experience. Morganne was wonderful to work with. She went above to insure great service More

by beatytn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Eagle Buick GMC, Inc. responded

We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, The Eagle Buick-GMC Team

Sep 18, 2023 -

beatytn responded

Great service!

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