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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,339 Reviews
Call Service Center (888) 745-2599

1,339 Reviews of Eagle Buick GMC, Inc. - Service Center

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January 22, 2024

Nate, the service rep was outstanding. Very knowledgeable, professional and personable. Work was completed on time More

by Lane L.
Recommend Dealer
Yes
Employees Worked With
Eagle Buick
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Jan 24, 2024 -

Eagle Buick GMC, Inc. responded

Lane, thank you for this amazing review of your experience with Nate here at Eagle Buick-GMC Inc! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! Sincerely, The Eagle Buick-GMC Team

January 19, 2024

Honest quality workmanship. I am very satisfied with my vehicle and the work performed. Scott Kelley is phenomenal with communication and my vehicle needs. Very fair and honest More

by BNADAL14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Eagle Buick GMC, Inc. responded

It's our pleasure to provide top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Eagle Buick-GMC Inc, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Eagle Buick-GMC Team

January 18, 2024

Fast and efficient service. Polite and organized. Did not pressure me for more service to my vehicle. More

by MERLIN5353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for this amazing review! We really appreciate your business, Merlin. Sincerely, The Eagle Buick-GMC Team

January 16, 2024

Great communication, excellent service, efficient, comfortable waiting area Great customer service experience from check in to check out. More

by joshmd27
Recommend Dealer
Yes
Employees Worked With
Morgan's
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Jan 18, 2024 -

Eagle Buick GMC, Inc. responded

To say thank you is not enough, Josh! We are thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Eagle Buick-GMC Inc. again! Sincerely, The Eagle Buick-GMC Team

January 15, 2024

Pleasant Always a pleasure and done right the first time Will definitely be returning again More

by adamhunter1015
Recommend Dealer
Yes
Employees Worked With
Neil and Bill
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January 14, 2024

Great service as usual. Eagle Buick always gives me great service since 2014. Waiting in the lounge is always pleasant. More

by BGRANT1818
Recommend Dealer
Yes
Employees Worked With
Nate West
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Jan 16, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Eagle Buick-GMC Team

January 14, 2024

Great service department. Everyone was very professional. The work I had for my truck was perfect More

by Gregs0321
Recommend Dealer
Yes
Employees Worked With
Yes
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Jan 16, 2024 -

Eagle Buick GMC, Inc. responded

Thanks for your perfect review, Greg! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

January 13, 2024

Everyone was courteous and Morganne explained everything that was being done, and then what was done!! More

by margiesedor87
Recommend Dealer
Yes
Employees Worked With
Morganne
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Jan 16, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Morganne does for Eagle Buick-GMC Inc and our customers. Hope to see you again soon! Sincerely, The Eagle Buick-GMC Team

January 13, 2024

Morganne was vey helpful as my advocate while my truck was being serviced. She kept me informed during the whole process. More

by r.rushworth
Recommend Dealer
Yes
Employees Worked With
Morganne service advisor
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Jan 16, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Eagle Buick-GMC Inc team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Eagle Buick-GMC Team

January 13, 2024

Outstanding customer service with a keen detail on listening to what I was looking for. More

by Jrpfamilyman86
Recommend Dealer
Yes
Employees Worked With
Scott Kelly, JP and Gordon
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Jan 16, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Eagle Buick-GMC Team

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