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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,344 Reviews

1,344 Reviews of Eagle Buick GMC, Inc. - Service Center

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March 20, 2024

Excellent flexibility in changing appointment. Provided shuttle service to and from home. Promptly completed repairs to my satisfaction. Acknowledged and used after market warranty on the tire. Tr More

by ltgrgrywg
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 21, 2024 -

Eagle Buick GMC, Inc. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Eagle Buick-GMC Team

March 18, 2024

When I walk in the service area, everyone has a smile on their face and is eager to help me. I came in for an oil change and they got it done quickly. More

by Melgeer1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in the Service Department
Mar 21, 2024 -

Eagle Buick GMC, Inc. responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Eagle Buick-GMC Team

March 18, 2024

They were very helpful and supportive My windsheild needed replacing, they drove another vehicle to my workplace and exchanged it back before my work was done for the day More

by catbarber1990
Recommend Dealer
Yes
Employees Worked With
Robert Hass
Mar 21, 2024 -

Eagle Buick GMC, Inc. responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. We will pass your feedback along to the team! Sincerely, The Eagle Buick-GMC Team

March 16, 2024

Excellent customer service. Easy to deal with and able to answer all my questions. Thanks More

by gschil74
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Morganne and Bob E
Mar 19, 2024 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

March 14, 2024

Very quickly and Nate is very kind Got in and out very quickly ! And Nate is very kind and took care of me and fix ed my tire I was having problems with. I will see him again on next service date. More

by VICKG778
Recommend Dealer
Yes
Employees Worked With
Nate
Mar 15, 2024 -

Eagle Buick GMC, Inc. responded

Thanks for your outstanding review, Vick! We're very happy to hear that Nate was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

March 14, 2024

Easy fast service, did everything to make my service go smoothly They took good care of my car and made sure the visit went as smoothly as possible More

by Anna hicks
Recommend Dealer
Yes
Employees Worked With
Mark esser and Scotty
Mar 15, 2024 -

Eagle Buick GMC, Inc. responded

Anna, thank you for your review! We're glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, The Eagle Buick-GMC Team

March 13, 2024

It was very good. And done in a reasonable amount of time Scott,in Service,Steve in Sales and Russ the general manager, always give me excellent service. More

by mogator
Recommend Dealer
Yes
Employees Worked With
Service writer Scott
Mar 14, 2024 -

Eagle Buick GMC, Inc. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Eagle Buick-GMC Team

March 13, 2024

Very professional honest stress free I would recommend this dealership to anyone I come in contact with. More

by Mustang Paula
Recommend Dealer
Yes
Employees Worked With
Joe
Mar 14, 2024 -

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience, Paula! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

March 13, 2024

Always professional Explains everything to me before they do anything to the car, and cost More

by Mbbellie
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 15, 2024 -

Eagle Buick GMC, Inc. responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Eagle Buick-GMC Inc for your vehicle needs. Sincerely, The Eagle Buick-GMC Team

March 12, 2024

Very clear, great communication from Scott during the whole process. Shop realized timeframe and offered me a loaner vehicle. Worked well with my warranty. More

by cab11983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the awesome feedback! Scott is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service and a loaner vehicle. We look forward to working with you again soon! Sincerely, The Eagle Buick-GMC Team

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