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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.8
1,344 Reviews
Call Service Center (888) 745-2599

1,344 Reviews of Eagle Buick GMC, Inc. - Service Center

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April 02, 2024

They were very efficient with time and resolved all my extended warranty issues for me very pleasant to work with More

by Henrysantana2725
Recommend Dealer
Yes
Employees Worked With
Nate and Morgan
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Apr 03, 2024 -

Eagle Buick GMC, Inc. responded

Henry, thank you for your kind words. We feel our service department is what makes Eagle Buick-GMC Inc special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Eagle Buick-GMC Team

April 01, 2024

Bought my new truck from Gordon September 2023. My experience was so good that I drove 2 hours to get it serviced here. Morganne was my service advisor. She got me in and out quickly as I waited. E More

by RACED38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Rowland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review and for traveling to Eagle Buick-GMC Inc from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, The Eagle Buick-GMC Team

March 28, 2024

He went above and beyond to help with the problem and seemed to really care about what was going on. Thank you More

by ssttmetcalf
Recommend Dealer
Yes
Employees Worked With
Service manager
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Mar 29, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know that our staff went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Eagle Buick-GMC Team

March 27, 2024

I got there at 10:30 for a scheduled oil change and left at 1:30 I won't be coming back fornoil changes once my free ones are used up More

by Haidyn Buquoi
Recommend Dealer
No
Employees Worked With
I think his name was Scott but it shouldn't take 3 hours for an oil change.
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Mar 28, 2024 -

Eagle Buick GMC, Inc. responded

We apologize for any inconvenience you experienced, Haidyn. We understand how frustrating this can be and we are doing our best to ensure that all customers receive timely service. Please let us know if there is anything else we can do to help. Sincerely, The Eagle Buick-GMC Team

March 26, 2024

Excellant! The dealership took good care of us and Morgan is a great service advisor. I will ask for her again next time More

by VICKG778
Recommend Dealer
Yes
Employees Worked With
Morganne
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Mar 28, 2024 -

Eagle Buick GMC, Inc. responded

Vick, thank you for the awesome feedback! You're right, Morgan is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, The Eagle Buick-GMC Team

March 25, 2024

The service men always forget something this time exhaust fluid I aways need to go back to Morgan or Scott they are great take great care of me and the schedules for all the vehicles. I would not go there i More

by Marie Hager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk
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Mar 27, 2024 -

Eagle Buick GMC, Inc. responded

We would like to thank you for sharing this review, Marie. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Eagle Buick-GMC Team

March 25, 2024

Best customer service, great communication fast service Professional, on time, good value Honest, caring, down to earth More

by lvlabate20
Recommend Dealer
Yes
Employees Worked With
Scott
Report | Print
Mar 27, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Eagle Buick-GMC Team

March 24, 2024

Came for oil change, they changed my oil. I paid the bill and then went home. More

by mtrgoose
Recommend Dealer
Yes
Employees Worked With
Scott
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Mar 26, 2024 -

Eagle Buick GMC, Inc. responded

We are thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! Sincerely, The Eagle Buick-GMC Team

March 23, 2024

Comfortable wait time went fast. The coffee was good, although I like liquid creamer. Cheery atmosphere More

by paulajwalker41
Recommend Dealer
Yes
Employees Worked With
Young man with rounded face??
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Mar 26, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for visiting our service department and for leaving the kind words, Paula. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Eagle Buick-GMC Team

March 21, 2024

They picked up and delivered very convenient Like working with Scott he's the best Great experience More

by dsgolfing18
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
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Mar 22, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Eagle Buick-GMC Team

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