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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,350 Reviews

1,350 Reviews of Eagle Buick GMC, Inc. - Service Center

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May 09, 2024

Dropped my car off and they actually took me earlier than my scheduled appointment time. The waiting area was a nice spacious, waiting area with refreshments and TV and newspapers to look at. It was an enjoy More

by Mwhello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your positive experience at Eagle Buick-GMC Inc! We're thrilled to hear that we were able to accommodate you earlier and provide a pleasant waiting experience. Our team works hard to keep our customers informed and get the job done efficiently. We appreciate your feedback and look forward to serving you again! Sincerely, The Eagle Buick-GMC Team

May 09, 2024

Scott is always great to deal with and goes out of his way to help you. The work is always professional More

by NETTCOOEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for your kind words! We are thrilled to hear about your positive experience with us. We are committed to providing professional service and going above and beyond for our customers. We look forward to assisting you again in the future. Thank you for choosing Eagle Buick-GMC Inc. Sincerely, The Eagle Buick-GMC Team

May 06, 2024

Was kept up to date on repairs didn't make me wait all day to found out they couldn't get finished that day More

by dbrownwsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morganne Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Eagle Buick GMC, Inc. responded

Thank you! We strive to keep our customers informed and minimize wait times. Your satisfaction is our priority at Eagle Buick-GMC Inc. We appreciate your feedback. Sincerely, The Eagle Buick-GMC Team

May 05, 2024

I purchased a used truck that had issues from the day I signed. Went in there shop multiple times and was never fixed. Now it's my problem, after they said they'd make it right. Sad to be treated this way More

by fmdocker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Russ
May 07, 2024 -

Eagle Buick GMC, Inc. responded

We appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Eagle Buick-GMC Team

May 03, 2024

Scott is a pleasure to work with. Always keeps me informed of the status of my vehicle. More

by Jwwynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier
May 06, 2024 -

Eagle Buick GMC, Inc. responded

It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Eagle Buick-GMC Team

May 03, 2024

Scott service manager is absolutely fantastic. This is why I go there. Very professional and friendly and courteous. More

by WLEEMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norma Pestana
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Eagle Buick GMC, Inc. responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, The Eagle Buick-GMC Team

May 02, 2024

I love the people here the wait is a little long for an oil change. The wait wouldn’t be as much of an issue if they updated there waiting room area. In my opinion that really needs some attention. Other More

by Quadejacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t see my service tech
May 04, 2024 -

Eagle Buick GMC, Inc. responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered and the feedback about the waiting room. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Eagle Buick-GMC Team

May 02, 2024

I would highly recommend this dealership and especially, Scott in the service department for my friends. It is a exceptional dealership for sales and service. More

by buipon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Eagle Buick GMC, Inc. responded

We cannot thank you enough for your wonderful review of Eagle Buick-GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Eagle Buick-GMC Team

April 29, 2024

Very caring folks, I will be back to get tires. A little inconvenience to get in and out due to road work. More

by CAROLYNCLEMENT1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate
May 02, 2024 -

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

April 28, 2024

Great service very friendly employees that is why we always come back to buy cars More

by DCMAC62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Eagle Buick GMC, Inc. responded

Thank you for sharing your experience. Your words mean so much to us and they remind us of why we do what we do. We are so thankful for your continued business! Sincerely, The Eagle Buick-GMC Team

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