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Eagle Buick GMC, Inc. - Service Center
Homosassa, FL
1,451 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,451 Reviews of Eagle Buick GMC, Inc. - Service Center
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November 12, 2018
They got us in our appointment time and Service was done evd It appears that Laura was having a bad day she needs to Practice on her Customer Service. I don’t think it’s right for you make me say 25 words It appears that Laura was having a bad day she needs to Practice on her Customer Service. I don’t think it’s right for you make me say 25 words More
by Cats4me247
Verified Customer
November 10, 2018
Recall Had recall on our 3 month old GMC Terrain and I was able to get it in quickly. Showed up at my chosen appointment time and vehicle was promptly take t Had recall on our 3 month old GMC Terrain and I was able to get it in quickly. Showed up at my chosen appointment time and vehicle was promptly take to the shop and done within the hour More
by rustyreidhomes
Employees Worked With
November 09, 2018
Repair The technician was able to determine problem quickly, was set up for service and repair and everything was done and completed when they said it would The technician was able to determine problem quickly, was set up for service and repair and everything was done and completed when they said it would be. Was really hassle free. More
by My vet
Employees Worked With
Jim Martin, Rick Smith
November 06, 2018
It's was great I went in for my oil change and it was fast and friendly service they also checked the s valve that was replaced and the check engine light every thin I went in for my oil change and it was fast and friendly service they also checked the s valve that was replaced and the check engine light every thing was good for More
by Blue9200
Employees Worked With
Rick Smith
November 04, 2018
Piss poor mechanical service After 3-4tries they still cannot fix the problem. The final fix from the service mechanic was to replace 3 tire pressure sensor at. Cost of 100.00 ea After 3-4tries they still cannot fix the problem. The final fix from the service mechanic was to replace 3 tire pressure sensor at. Cost of 100.00 each give or take. AC was repaired and broke by the time I drove to the end of the driveway. Then broke again less than a month and of course for a different part. Scott said well it is electrical. I have a feeling that they are finding ways to nickel and dime the customer. I will be selling my Envoy with regret...we do like it but service stinks and I can not afford to keep paying for poor service. Also got warranty plan thru your place and was told it would cover almost everything...so far it covers little. Rear window washer pump/moter not cover. Waste of money. Will buy 2 new vehicles but not from you..or GMC .... More
by Not Happy
Employees Worked With
Scott in service
November 04, 2018
Nice job Service department is great! Laura does a fantastic job. Super helpful and trustworthy. Detail was also a great job. Will definitely be back again Service department is great! Laura does a fantastic job. Super helpful and trustworthy. Detail was also a great job. Will definitely be back again for service. More
by Kim
Employees Worked With
Laura Tramontana, Rick Smith
November 03, 2018
Fast knowledgeable service Immediately upon my arrival my vehicle was taken back to the service department. Within the hour all required service was completed. This is why I k Immediately upon my arrival my vehicle was taken back to the service department. Within the hour all required service was completed. This is why I keep returning to Eagle Buick. More
by Madeleine
Employees Worked With
Mike Bjerkan
November 02, 2018
Great service and friendly staff! Service was great and staff was helpful and friendly. Laura is always looking out for Customer’s best interest. I always appreciate the quality staf Service was great and staff was helpful and friendly. Laura is always looking out for Customer’s best interest. I always appreciate the quality staff More
by Kim
Employees Worked With
Laura Tramontana, Rick Smith
November 01, 2018
Excellent and fast Fast, snacks, coffee, smiles Oil change was fast and the waiting room was clean. I thank you for my morning coffee and tasty snacks. Thanks Fast, snacks, coffee, smiles Oil change was fast and the waiting room was clean. I thank you for my morning coffee and tasty snacks. Thanks More
by Sue123
November 01, 2018
Replace Temp Mode Door - Clicking Noise The issue was complex due to some work another GMC Dealer had performed in Indiana. It took 4 days to get my car back. It was fixed correctly and cost The issue was complex due to some work another GMC Dealer had performed in Indiana. It took 4 days to get my car back. It was fixed correctly and cost more than necessary due to the other Deslers poor workmanship. I realize Eagle Buick was not the cause of the issue and they did everything they could to improve the situation. Thank you. More
by MCOT39
Employees Worked With
Mike Fulton
