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Eagle Buick GMC, Inc. - Service Center

Homosassa, FL

4.7
1,317 Reviews

1,317 Reviews of Eagle Buick GMC, Inc. - Service Center

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October 12, 2018

Pleasant Mike was very helpful on my arrival. I was directed to the waiting lounge which was comfortable. And within the hour my car was ready. More

by Madeleine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bjerkan
October 10, 2018

Happy with the entire dealership. I purchased an extended warranty on a used truck, actually 4. Paint. Interior, carpet, upholstery. Engine. Wheels and tires The interior warranty wi More

by GMCtruck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
October 09, 2018

Amazing as usual Love this service department. Everyone is so nice and helpful, never pushy. Best service department in citrus county, hands down! Keep up the great wo More

by SCOOPER29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The entire service department !
October 05, 2018

excellent work Scott did a great job in fitting in a repair for my truck on the day I called. The work was done perfectly and the price was just as good. Highly reco More

by rondyke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott in Service
October 05, 2018

Minor repair! I barely sat down in the service lounge and my car was ready to go! Very efficient, timely and friendly dealership! Would definitely recommend to anyo More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Haas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2018

Sales and service Wonderful people excellent service would recommend to all of my friends. Everyone was courteous and friendly I thought that I was giving you the best More

by Ducker41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Patrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Carrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Ernstes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Martin, Laura Tramontana
October 01, 2018

Completely take care of you all the way from beginnin They were very patient and assistant to my personal preferences, and because I lacked mechanical knowledge, they took extra effort to explain detail More

by Pat Chevis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Tramontana
September 30, 2018

Excellent service! I was absolutely satisfied with the superior level of professionalism and dedication that was exhibited by the service department at Eagle Buick GMC, More

by Brettmck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Martin, Laura Tramontana, Rick Smith
September 30, 2018

service department provided excellent servixe Great dealership from the management to sales to service. Go out of their way to assist their customers and do everything they can to get it done in a More

by Rlmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Mileti, Laura Tramontana
September 26, 2018

Would not recommend for an oil change Waited one hour and 45 minutes when all I asked for was an oil change and tire pressure check. Way to long a wait for me. More

by bonnieemmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Laura Tramontana
Nov 12, 2018 -

Eagle Buick GMC, Inc. responded

We are so very sorry that your wait was so long. We know that your time is important. This is very uncommon occurrence. Sometimes the previous guests vehicle dies on our rack, we have an emergency unexpected tire repair, or we are just plain backed up. We hope that you will use the complimentary service certificate that we sent you and give us another chance. We look forward to making this right and earning your business.

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