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Eagle Buick GMC, Inc. - Service Center
Homosassa, FL
1,318 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,318 Reviews of Eagle Buick GMC, Inc. - Service Center
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November 06, 2018
It's was great I went in for my oil change and it was fast and friendly service they also checked the s valve that was replaced and the check engine light every thin I went in for my oil change and it was fast and friendly service they also checked the s valve that was replaced and the check engine light every thing was good for More
by Blue9200
Employees Worked With
Rick Smith
November 04, 2018
Piss poor mechanical service After 3-4tries they still cannot fix the problem. The final fix from the service mechanic was to replace 3 tire pressure sensor at. Cost of 100.00 ea After 3-4tries they still cannot fix the problem. The final fix from the service mechanic was to replace 3 tire pressure sensor at. Cost of 100.00 each give or take. AC was repaired and broke by the time I drove to the end of the driveway. Then broke again less than a month and of course for a different part. Scott said well it is electrical. I have a feeling that they are finding ways to nickel and dime the customer. I will be selling my Envoy with regret...we do like it but service stinks and I can not afford to keep paying for poor service. Also got warranty plan thru your place and was told it would cover almost everything...so far it covers little. Rear window washer pump/moter not cover. Waste of money. Will buy 2 new vehicles but not from you..or GMC .... More
by Not Happy
Verified CustomerEmployees Worked With
Scott in service
November 04, 2018
Nice job Service department is great! Laura does a fantastic job. Super helpful and trustworthy. Detail was also a great job. Will definitely be back again Service department is great! Laura does a fantastic job. Super helpful and trustworthy. Detail was also a great job. Will definitely be back again for service. More
by Kim
Employees Worked With
Laura Tramontana, Rick Smith
November 03, 2018
Fast knowledgeable service Immediately upon my arrival my vehicle was taken back to the service department. Within the hour all required service was completed. This is why I k Immediately upon my arrival my vehicle was taken back to the service department. Within the hour all required service was completed. This is why I keep returning to Eagle Buick. More
by Madeleine
Employees Worked With
Mike Bjerkan
November 02, 2018
Great service and friendly staff! Service was great and staff was helpful and friendly. Laura is always looking out for Customer’s best interest. I always appreciate the quality staf Service was great and staff was helpful and friendly. Laura is always looking out for Customer’s best interest. I always appreciate the quality staff More
by Kim
Employees Worked With
Laura Tramontana, Rick Smith
November 01, 2018
Excellent and fast Fast, snacks, coffee, smiles Oil change was fast and the waiting room was clean. I thank you for my morning coffee and tasty snacks. Thanks Fast, snacks, coffee, smiles Oil change was fast and the waiting room was clean. I thank you for my morning coffee and tasty snacks. Thanks More
by Sue123
November 01, 2018
Replace Temp Mode Door - Clicking Noise The issue was complex due to some work another GMC Dealer had performed in Indiana. It took 4 days to get my car back. It was fixed correctly and cost The issue was complex due to some work another GMC Dealer had performed in Indiana. It took 4 days to get my car back. It was fixed correctly and cost more than necessary due to the other Deslers poor workmanship. I realize Eagle Buick was not the cause of the issue and they did everything they could to improve the situation. Thank you. More
by MCOT39
Employees Worked With
Mike Fulton
November 01, 2018
Service Have always been more than satisfied with the service department. I wish they could have fixed the marking on interior of car door which was there wh Have always been more than satisfied with the service department. I wish they could have fixed the marking on interior of car door which was there when I bought it. Other than that completely satisfied! More
by Linny20169
Employees Worked With
Laura Tramontana
October 26, 2018
Great customer service Buick in homossas was great from their sales people to the service dept I would recommend them to anyone they are very friendly and curtious Buick in homossas was great from their sales people to the service dept I would recommend them to anyone they are very friendly and curtious More
by Blue9200
Employees Worked With
Gregory Delli Santi, Rick Smith
October 25, 2018
Excellent service I always receive excellent service in the service department. Sales not so much. But the folks in service are awesome! Thank you for all you do! I always receive excellent service in the service department. Sales not so much. But the folks in service are awesome! Thank you for all you do! More
by Gina
Employees Worked With
Laura and Mike, Laura Tramontana
