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Eagle Buick GMC, Inc. - Service Center
Homosassa, FL
1,322 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,322 Reviews of Eagle Buick GMC, Inc. - Service Center
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October 02, 2019
Superior service as always! Our Buick had to be taken in due to a recall. We were taken in a few minutes before our appointment time and were called promptly when the required ad Our Buick had to be taken in due to a recall. We were taken in a few minutes before our appointment time and were called promptly when the required adjustments were made. The service staff are always friendly, knowledgeable and happy to assist in any way. We have been satisfied customers of Eagle Buick for years! More
by Barbara
Verified CustomerEmployees Worked With
Scott Kelly
September 27, 2019
service No hassle service. Scott Kelly is the best! Questions answered politely. Would recommend Eagle anytime. They are always knowledgeable and cooperative No hassle service. Scott Kelly is the best! Questions answered politely. Would recommend Eagle anytime. They are always knowledgeable and cooperative. Clean and well stocked waiting room. More
by EJ Sutton
Employees Worked With
Laura Tramontana
September 25, 2019
New tire Great customer service. Got a new tire in and out less than 1 hour. Friendly and made me feel important. I do not live in area but if i did. I wou Great customer service. Got a new tire in and out less than 1 hour. Friendly and made me feel important. I do not live in area but if i did. I would buy my next car there. More
by Kilbrip
Employees Worked With
Laura Tramontana
September 24, 2019
Love everyone so kind Always a pleasure going in there. service is quick as possible and everyone is so friendly and kind. Scott the service tech is always in a great posi Always a pleasure going in there. service is quick as possible and everyone is so friendly and kind. Scott the service tech is always in a great positive mood and is always willing to answer any question you have. More
by Jessica
Employees Worked With
Scot
September 21, 2019
Disappointed with integrity Unsatisfied on last visit. I've been bringing my truck to GMC for quality honest service by GMC mechanics. I didn't receive this the last visit though Unsatisfied on last visit. I've been bringing my truck to GMC for quality honest service by GMC mechanics. I didn't receive this the last visit though. I had a transmission line burst, brought it in to be replaced, they did so and it works fine now. The problem is now I have a coolant leak which I know for a fact I did not have prior. The coolant leak is coming from lower radiator hose connection and I was told I have to replace entire lower hose. The connection is right in front of where the new transmission line was just ran (hhmmmmm) so another $600.00 to have repaired on top of the $500.00 I just spent. I decided not to have them repair the "new" coolant leak and did some research on repair they said i now needed. So after my research I found out that I didn't have to replace the hose at all, it was a $2 silicone O-ring that was no longer seated properly due to being hit or bumped during transmission line replacement. I replaced o-ring myself and refilled coolant total cost $32 and an hour of my time big difference from repair cost quoted for something that was caused by their mechanic in the first place. Needless to say I'm very upset and unsure if I will be able to trust them again for future services... More
by MO
Employees Worked With
Unnecessary
September 19, 2019
Eagle eager to help! We have a 2018 Sierra under warranty. Surprisingly, the battery went dead! Eagle sent a tow. He was able to charge it so we could get to dealership. We have a 2018 Sierra under warranty. Surprisingly, the battery went dead! Eagle sent a tow. He was able to charge it so we could get to dealership. It was almost closing, but Scott assured me they would fix it. They did even though someone (s) had to work extra. More
by Sandra
Employees Worked With
Scott
September 11, 2019
Good experience this time Always seem to break something while they are fixing something else! Never ends with these folks From missing parts and pieces tondents in the vehic Always seem to break something while they are fixing something else! Never ends with these folks From missing parts and pieces tondents in the vehicle you have to watch them every time More
by Frankfazzy
Employees Worked With
Russ Baldner, Randy Lee, Trudy Gilley
September 10, 2019
Was ok Service was quick. Clean & quiet service area. Not too sure about the service of the vehicle. My tires were supposed to be rotated but only the tire p Service was quick. Clean & quiet service area. Not too sure about the service of the vehicle. My tires were supposed to be rotated but only the tire pressure was balanced on one of the tires. More
by jasjen71
Employees Worked With
Scott
September 10, 2019
Check Engine Light Eagle Buick GMC was great. Honest and a great service department. Fixed problem In one day. Jim and Joe were great. I recommend them for service and Eagle Buick GMC was great. Honest and a great service department. Fixed problem In one day. Jim and Joe were great. I recommend them for service and sales. More
by DSIMMONS5
September 03, 2019
Warranty GMC Terrain My 2017 GMC Terrain shuddered and went into "reduced power mode" while on rte 486. The Check Engine light came on and also an error code "Service Sta My 2017 GMC Terrain shuddered and went into "reduced power mode" while on rte 486. The Check Engine light came on and also an error code "Service Stabilitrak". Limped home and called Eagle GMC in Homosassa. They said to bring car in and they would take care of it. Dropped car off with Mike Fulton in Service Dept. Told me he would only need an hour to let me know what was going on. I had my wife follow me to Dealership so I told him I would leave vehicle with him and was no rush. The next afternoon he called and said, "a fuel rail sensor had failed and was replaced. He said car was out being road tested and could be picked up." Picked up car and problem solved. Pleasure having service taken care of at Eagle GMC. Repaired quckly and correctly the 1st trip. Mike Fulton (Service) is honest and trustworthy. Got my car in and out with no hassles. Thank you. More
by charlitore
Employees Worked With
Michael Fulton, Assistant Service Manager
