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ELCO Chevrolet Cadillac Inc - Service Center

Ballwin, MO

4.6
133 Reviews

133 Reviews of ELCO Chevrolet Cadillac Inc - Service Center

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November 16, 2023

I just relocated to St Louis from Dallas and the excellent Chevrolet dealership service that I always received in Texas was carried over to your Elco Chevrolet Service Department. Service advisor M More

by Chevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Belpulsi, Service advisor
October 30, 2023

Ruch Ruiz was/is my mechanic on 10/12 & 10/29. He went above & beyond when helping me with my 2017 XT5. He provided top notch service! Deserves a bonus & a raise! Hard to find excellent mechanics More

by Christine Hermeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Ruiz
Oct 31, 2023 -

ELCO Chevrolet Cadillac Inc responded

Thank you for taking time to provide your feedback. Rich is absolutely an asset to our team and we're glad he provided you with excellent service. We'll be sure to pass on your kind words to him. Thanks again for trusting Rich and ELCO with your automotive needs. Have a great day!

October 21, 2023

Always "spot" on with diagnosing issues. Repairs done in a timely manner. Awesome staff to work with. Thank you! More

by sharonbryant4365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Schaefer, service rep
October 03, 2023

Bought three Corvettes from Rick. I now have a 2016 ZO6. Good salesman. Always took care of me More

by Blueschef
Recommend Dealer
Yes
Employees Worked With
Rick Weinstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your continued loyalty to Elco Chevrolet Cadillac! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We wish you many miles of happy and safe driving in your new vehicle!

August 23, 2023

Lamar Powell is one of the greatest car salesmen and will get the job done he’s someone you would like to keep coming back too More

by A.hogan66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2023

Lamarr is Friendly,knowledgeable and professional. Anytime I have a question or concern he is always willing to help solve it. He is a Great person to work with. Highly recommended. More

by CC
Recommend Dealer
Yes
Employees Worked With
June 18, 2023

Lamarr cares about his customers and always finds ways to help. He's always polite and professional. More

by sigma4life1914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2023

Nice salesmanship understood everything. He didn’t rush me. He made sure of what I was looking for and the details. More

by Vincenthogan69
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

The service in the collision center is horrible. They've had our car for several weeks and still have not finished it. Everytime we call we are given different excuses that contradict what they told More

by Lmauer
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Collision Department
Jun 01, 2023 -

ELCO Chevrolet Cadillac Inc responded

Thank you for letting us know about your concerns and we appreciate the opportunity to assist you. There have been some delays and we are working with you to provide solutions while your vehicle is being completed.

April 18, 2023

He is always incredibly kind. His patience and customer service is unmatched. Love this guy. More

by Love
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lamarr Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

ELCO Chevrolet Cadillac Inc responded

We're happy to hear you had such a positive experience with our team! Thank you for choosing Elco Chevrolet and we hope to see you again.

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