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ELCO Chevrolet Cadillac Inc - Service Center
Ballwin, MO
132 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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132 Reviews of ELCO Chevrolet Cadillac Inc - Service Center
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October 31, 2024
Friendly service and everyone there is wanting to get you back on the road quickly with minimal downtime. back on the road quickly with minimal downtime. More
by mk
Employees Worked With
September 11, 2024
Always a great experience at Elco. Fast friendly service every time. Never a problem getting my vehicle in for service. Fast friendly service every time. Never a problem getting my vehicle in for service. More
by christrueman76
Employees Worked With
May 07, 2024
I can’t say enough about this location (Manchester) and the staff! It’s out of the way but I will always make time to go here!! Greg is always quick to help with anything I need even though he is a manager the staff! It’s out of the way but I will always make time to go here!! Greg is always quick to help with anything I need even though he is a manager! If I named everyone who has went out of their way and helped me, I would have to name everyone at the location! Elco provides a one of a kind service in all departments! THANK YOU ELCO!! More
by Erinstelbrink
March 08, 2024
Poor experience with the service dept. I noticed some bounce in my ride and I had a feeling the shocks were going out on my Tahoe. Of course it was $179 just for them to look at it. I m I noticed some bounce in my ride and I had a feeling the shocks were going out on my Tahoe. Of course it was $179 just for them to look at it. I made a 9am appointment. 3pm came along and I had not heard anything so I called up to find out it had just got done. I asked what the diagnosis was and my rep told me he was just going through it. I said no worries he could just explain it to me when I got there. They sent the shuttle to pick me up, which saved me an Uber Ride, but when I got there, my rep had left for the day. Now clearly he knew I was on the way since he sent the car to pick me up and we just talked about explaining everything when I got there. But no, he was gone for the day and I was just directed to go over to the cashier and pay and take my car with no explanation of the diagnosis. The only thing with my bill was. 2 computer screen print outs of part numbers and billing hours. This didn't really sit well with me so I asked if the Service Manager was available so maybe he could explain the lack of service. Another rep called him, but he was too busy to come talk and would call me back later in the day when he had a chance. Well it's been 10 days and I haven't heard from my service rep or the service manager. Needless to say, I won't be going back any time in the future. More
by Darren
Employees Worked With
Mike Belpulsi, Kyle Foppe
February 21, 2024
Lamarr is very approachable and helpful! You can tell he is a very intentional person who has the goal of his customers being satisfied! You can tell he is a very intentional person who has the goal of his customers being satisfied! More
by Quralyn Milroe
February 02, 2024
Excellent employee who puts the customer first. Made an immediate pleasant impact on my experience. Made an immediate pleasant impact on my experience. More
by jblkjr
Employees Worked With
January 04, 2024
Fantastic service and a true people person who cares for the customer. Makes you feel like family. the customer. Makes you feel like family. More
by jblkjr
Employees Worked With
November 16, 2023
I just relocated to St Louis from Dallas and the excellent Chevrolet dealership service that I always received in Texas was carried over to your Elco Chevrolet Service Department. Service advisor M excellent Chevrolet dealership service that I always received in Texas was carried over to your Elco Chevrolet Service Department. Service advisor Mike Belpulsi was outstanding in going over the service request upon arrival, and he kept me updated on the status of service while I was reading a book in your customer waiting area. Your free alignment check was most valuable, as the minor alignment needed on my Chevy was done timely and efficiently on this service appointment. And the multi-point inspection was important and necessary as usual. Friendly and efficient staff in your Service Department also, and waiting time was fine. More
by Chevy
Employees Worked With
Mike Belpulsi, Service advisor
