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ELCO Chevrolet Cadillac Inc - Service Center

Ballwin, MO

4.7
184 Reviews

184 Reviews of ELCO Chevrolet Cadillac Inc - Service Center

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January 22, 2025

They are the best. Work done efficiently and quickly. Never have any issues. Very happy with all their services. More

by Greywolf0955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 22, 2025

From the moment you pull in, you are greeted nice and friendly. They take very good care of you. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Hohenstein 5 star
January 21, 2025

Very responsive to my emergency need for a battery replacement. Quick and immediate service for an unscheduled visit. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hohenstein
January 19, 2025

Went and waited for my car. There was no charge. Thank you. Will come back More

by lebau132
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
January 17, 2025

My emergency service from ELCO was great! Pat called to tell me exactly when he would be at my house, arrived promptly and determined the battery was dead and replaced it in no time! Flawless More

by alicemuckerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat from emergency service
January 17, 2025

I’ve been an ELCO customer for 33 years. Drew (Service Writer) is exceptional at his job. He understands the frustrations that customers may experience during the process. He is a great face More

by Poppy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gerecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2025

I had called with an unusual issue, they told me to bring the car. They treated me like royal. Fixed the problem. The person I talked to was Jeremy. He has helped me previously also. Actually, the entire sta More

by Tariq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Every one is good. I bought two cars at your shop from Chris.
January 15, 2025

An extraordinary experience. I always feel like family here. Chandler is simply one of the best service advisors around. More

by Finley Stratton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Hadfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

I was able to easily make an appointment for a safety recall on my SRX. The team was friendly and despite the 12 inches of snow we received they had the car ready to go a day later. This dealership is n More

by msgolitely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
January 10, 2025

Elco takes very good care of my XT5. Contacted Rob in the service department and he made an appt for the next morning to check out the problem. Thanks to Rob all issues were resolved i More

by Bev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
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