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ELCO Chevrolet Cadillac Inc - Service Center

Ballwin, MO

4.6
129 Reviews

129 Reviews of ELCO Chevrolet Cadillac Inc - Service Center

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December 12, 2024

Warranty software update appointment was set up in advance and everything went just as expected. Pleasantly surprised to find my car washed and vacuumed. I expect the best from ELCO and got it. More

by ThomasK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
December 10, 2024

Mechanic Bill did his usual fine job, along with good advice, on my corvette. Best Corvette mechanic in town. More

by Mike G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Perez
December 10, 2024

Unbelievable service! They came to my house, fixed my tire and had my car back before I got home from my trip! Just don’t find that kind of service anymore! More

by MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Foppe
December 07, 2024

Elco always has great service. Thanks to Matt and all those that got me back on the road quickly. More

by JGR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hohenstein
December 06, 2024

Nice selection of both new & used cars. Excellent service, knowledgeable sales representatives and home town dealer. More

by Hgaehle2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

From the time you come in for service every one has a smile. The service advisor was courteous and efficient. The Corvette technician , who’s the best in the Country came over to greet me. The work was More

by cosito1
Recommend Dealer
Yes
Employees Worked With
Mark Gerecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Perez, Eric Schaefer
December 04, 2024

Took 1 month to start work on our vehicle in the shop because we did not schedule work to be done on a car that had an accident and had to be towed there. They did not give us a loaner vehicle due to bei More

by Katiel.1992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Dec 04, 2024 -

ELCO Chevrolet Cadillac Inc responded

Thank you for providing feedback on your experience. As you have stated, when the vehicle was dropped off, there was no scheduled service. As such, we were very upfront that it would be a month or longer before we would be able to complete service. Our advisor has been in contact with you and will be calling you when service is complete. We appreciate your patience and look forward to speaking with you. If you have further questions, please contact us at 636-227-5333.

December 03, 2024

Two weeks after passing Elco's Multipoint Inspection my Volt dash warning indicated "Service High Voltage Charging System". This turned out to be due to obviously low level of battery coolant, which shou More

by coglim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Casey Drese
Dec 03, 2024 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your feedback. We are sorry to hear about your recent experience. Our service department would like to discuss your concerns. If you are able, please reach out to our Chevrolet Service Manager, Kyle Foppe at 636-227-5333 at your earliest convenience. Thank you and have a great day.

November 29, 2024

Great service department and staff. Wouldn’t trust taking my Corvette anywhere else. Comfortable and clean waiting area with lits of amenities. More

by Donald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
“Corvette Bill”, Erik
November 29, 2024

Robb was great to work with and very helpful. Happy they vacuumed the car and washed it More

by riversmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb in service