Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
ELCO Chevrolet Cadillac Inc - Service Center
Ballwin, MO
213 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
213 Reviews of ELCO Chevrolet Cadillac Inc - Service Center
Sort by
December 04, 2024
Took 1 month to start work on our vehicle in the shop because we did not schedule work to be done on a car that had an accident and had to be towed there. They did not give us a loaner vehicle due to bei because we did not schedule work to be done on a car that had an accident and had to be towed there. They did not give us a loaner vehicle due to being in the body shop instead of servicing department. It cost us rental fees due to the length of time they took to repair the vehicle as it maxed out the insurance rental coverage. I’m still waiting to get the vehicle back it was supposed to be done today, and now I’m told it’ll be done tomorrow. Hopefully the body work is well done considering the length of time they had the vehicle which is now about a month and a half for damage around 1 wheel. More
by Katiel.1992
Employees Worked With
Service department
December 03, 2024
Two weeks after passing Elco's Multipoint Inspection my Volt dash warning indicated "Service High Voltage Charging System". This turned out to be due to obviously low level of battery coolant, which shou Volt dash warning indicated "Service High Voltage Charging System". This turned out to be due to obviously low level of battery coolant, which should have been flagged in the Multipoint Inspection! More
by coglim
Employees Worked With
Casey Drese
November 29, 2024
Great service department and staff. Wouldn’t trust taking my Corvette anywhere else. Comfortable and clean waiting area with lits of amenities. Wouldn’t trust taking my Corvette anywhere else. Comfortable and clean waiting area with lits of amenities. More
by Donald
Employees Worked With
“Corvette Bill”, Erik
November 28, 2024
Defendable, trustworthy, efficient I’ve been to many different dealerships and nothing compares to this. I’m very glad that I can go there. different dealerships and nothing compares to this. I’m very glad that I can go there. More
by Zensertv
Employees Worked With
The surface department worked very well with me to get my work done.
November 27, 2024
They are very accommodating, which is nice when I need service done. It is difficult to have to go without a car and Elco always works quickly service done. It is difficult to have to go without a car and Elco always works quickly More
by marybehrens5
Employees Worked With
November 23, 2024
The service department people were really polite and friendly. They explained what would be done if they find a problem with the car then they would tell me. Welcome Chevrolet is not to far from my hou friendly. They explained what would be done if they find a problem with the car then they would tell me. Welcome Chevrolet is not to far from my house. More
by Out look
Employees Worked With
The service department
