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ELCO Chevrolet Cadillac Inc - Service Center

Ballwin, MO

4.7
211 Reviews

211 Reviews of ELCO Chevrolet Cadillac Inc - Service Center

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April 18, 2025

I had a great easy experience with the damage done to my car Kyle from the collison cetter was wonderful to work with kept me informed during the whole process of repairing my car. He is great value to yo More

by Jamiereeves54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle from Collison Center
April 16, 2025

Very professional and business like. Very knowledgeable in their field and great service was provided More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric and Bill in service
April 16, 2025

Great customer service. Would definitely bring my car back again. Friendly service and very professional. Highly recommend. More

by DS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill service technician, chandler Hunt advisor
April 13, 2025

Diagnosed issue, resolved perfectly. Cleaned car. Turn around is quick. Mechanic ordered part so slight delay. Great experience. More

by uslevalds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Gerecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2025

Very accommodating. Good service customer representative. Very easy to get needed information we needed and pleasant atmosphere More

by James7061
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler hunt
April 11, 2025

Everyone is friendly and helpful. I never have to worry about the work that is being done, like at other places. I I have never had a bad experience here. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
PAT in the service dept. Absolutely wonderful.
April 11, 2025

Elco has great customer service employees, the work done on my corvette was done quickly and correctly. They care about you as a customer. Wonderful dealership More

by bmitchell324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric customer service, Bill Corvette Tech
April 10, 2025

Eric & Bill were very accommodating and professional. The pricing, communication and turnaround time were excellent. More

by RGF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Schaefer / Bill (Corvette)
April 10, 2025

Elco Did not greet us for at least five minutes after pulling our car in the garage and waiting for a service advisor. No one acknowledged that we were even there. More

by Mjv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chandler
Apr 14, 2025 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your feedback. We’re sorry to hear about your experience and take your concerns seriously. We'd appreciate the opportunity to speak with you directly so we can better understand what happened and work toward a resolution. Please feel free to contact us at your convenience. Our Service Advisor, Kyle Foppe, is available at 636-227-5333.

April 09, 2025

They diagnosed and fixed a problem with my Corvette that another dealer didn't want to tackle. Everyone was very courteous and friendly. More

by mmmuhs54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill the technician, Eric the service advisor
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