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ELCO Chevrolet Cadillac Inc - Service Center

Ballwin, MO

4.6
129 Reviews
Call Service Center (636) 227-5333

129 Reviews of ELCO Chevrolet Cadillac Inc - Service Center

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December 24, 2024

I go there all the time for oil changes and other services and the service is always very good, everyone is very friendly! More

by Pilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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December 23, 2024

Elco always does a great job. They are very customer focused. I have been a loyal customer for over 25 years. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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December 21, 2024

Professional attention to customer. like most dealers they charge way more for corvette oil change than reasonable. Charging 2x the price of oil is not good practice. More

by Daves corvette
Workmanship
Recommend Dealer
Yes
Employees Worked With
Service
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December 20, 2024

Rob smith was very helpful. Pat the tech very helpful . Thanks merry Christmas happy new year More

by Randoknoesel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob smith
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December 20, 2024

Always take great care of me and my vehicles when in service. Explains every detail and makes sure I am satisfied before leaving. More

by Sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Grellner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sveta Gwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 19, 2024

I'm not sure what the point of making an appointment for an oil change is if it takes almost three hours. Will not be going back for maintenance. More

by katiebatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Drew Meyers
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Dec 19, 2024 -

ELCO Chevrolet Cadillac Inc responded

Thank you for your feedback. We strive to provide a quick and excellent customer experience. We appreciate you letting us know we fell short in this regard. We continually use our customer feedback to improve our processes. If you'd like to speak with our manager, please reach out at 636-227-5333. Thank you for your business and have a great day.

December 19, 2024

Fixed a difficult repair job that took a week to figure out. Mike was very helpful in diagnosing the problem. More

by Mlevin93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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December 19, 2024

Great service and did a super job on my C7 corvette. Very pleased. Thank you! More

by csbracing316
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Schaefer
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December 18, 2024

Has always treated me, my time, and my vehicle with respect. I will continue to use Elco. More

by Browe73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim O’Brien
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December 18, 2024

Very nice people. Polite and helpful. Provided update calls. Only negative was waiting for an appointment! More

by aimrx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair shop
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