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ELCO Chevrolet Cadillac Inc - Service Center

Ballwin, MO

4.7
184 Reviews
Call Service Center (636) 227-5333

184 Reviews of ELCO Chevrolet Cadillac Inc - Service Center

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February 22, 2025

Casey was super help whenever I was there to have my tahoe serviced. And other staff are also great. More

by Tay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CASEY DRESE
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February 15, 2025

I told the service person that I needed a new battery and the buttons on my doors didn't work and they will not lock however they fixed the battery problem and three of the doors worked but front passenger d More

by kenny.5556
Recommend Dealer
No
Employees Worked With
Jer
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Feb 17, 2025 -

ELCO Chevrolet Cadillac Inc responded

Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us improve our service. We regret any misunderstanding regarding the repairs to your vehicle. Your satisfaction is very important to us, and we want to ensure that every concern is addressed correctly the first time. We would love the opportunity to review this situation further and find a way to make it right. Please feel free to reach out to our service manager, Greg Kuntz at 636-227-5333, so we can discuss this in more detail. We value your business and appreciate the chance to resolve this for you.

February 14, 2025

Good folks, got the job done while I waited, and I was happily on my way More

by ELR Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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February 14, 2025

Good service department. Jeremy and Greg took care of my problems immediately although they were scheduling several weeks out. Much appreciated. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor and service manager
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February 13, 2025

Can't say enough good things about my experiences at Elco. Their intake guys (like Jeremy) are top notch, routine service AND repair service have been prompt and done flawlessly. I could get my cars to More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, linda
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February 12, 2025

Everything was excellent nothing bad to say about the whole experience will tell my friends to buy a Cadilac More

by shell.sharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department was very good
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February 12, 2025

Great service. Friendly people. Fast turnaround. Ease of scheduling. Honesty. We love Elco Chevrolet! The best! More

by judilaurent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service department
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February 12, 2025

Service writers knowledge of problems adequate. Mechanics are thorough but need to test drive to prove their work More

by Rawunderlich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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February 09, 2025

I bought one Cadillac from Elco and now servicing my 2016 Cadillac ATS-V and I couldn’t be happier. Great dealership and employees at every level. More

by smartkids2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Buhr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 09, 2025

Appointment for Wednesday @7 didn't look at the car until Thursday it was a good thing we didn't need it More

by joancorlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ringkamp
4.0
This rating includes all reviews, with more weight given to recent reviews.
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