ELCO Chevrolet Cadillac Inc

I have purchased multiple cars in the past and never really care to fill out the surveys. However, this was the best experience thus far in my car buying career. As soon as I walked onto the lot, not on really care to fill out the surveys. However, this was the best experience thus far in my car buying career. As soon as I walked onto the lot, not only was I courteously greeted and shook the hand of Mr. Gould, but Mr. Gould shook my wife's hand as well. This was the first car salesman to do this and for some reason it was nice for him to notice this was as much her car as it will be mine. As for the actual buying experience, this was great. Before I even walked around the lot looking at different vehicles, Josh took me inside and we looked at the vehicles i was interested in online. The cars were then located and they were driven up right to the door for me to compare them side by side. This was great to be able to physically compare side by side. Once I determined the vehicle I needed, Josh basically took over and gave me tremendous discounts before we ever talked price. I knew what i wanted the price to be. I was expecting the price to be reduced by about $2,000 - $2,500. I was SHOCKED to find out that the price actually decreased by about $5,000 as Josh made sure I got all of the applicable discounts possible and gave me a tremendous trade in value. Overall, this was a TREMENDOUS experience. I am very positive in saying that the next time I am ready to purchase another car, ELCO Chevrolet and Cadillac will be my first stop. And most likely my last stop if they keep up this great work. THANKS JOSH!!! More

Dealership is good so far. Have not used service deptment yet. Brad promised Bluetooth device for car but in almost two months since delivery device has not been given to me. Brad appears to be ni deptment yet. Brad promised Bluetooth device for car but in almost two months since delivery device has not been given to me. Brad appears to be nice, but does not return calls or follow up on promises he makes. May use ELCO again, but will never deal with Brad in future sales. More

Joe took his time in reviewing their available vehicle stock so the cars I test drove were definitely possible buys. I bought the first one. stock so the cars I test drove were definitely possible buys. I bought the first one. More

The employees were very nice and helpful. We checked out a number of used vehicles that initially fit the criteria of what I was looking for. Actually, I ended up with an upgrade SUV beyond what I had init a number of used vehicles that initially fit the criteria of what I was looking for. Actually, I ended up with an upgrade SUV beyond what I had initially gone in there for when the sales person helped me explore all of my options of used SUVs. I am quite pleased with my purchase, a 2012 "used" Traverse LT 4x4. What worked out well was there were spaces of time when "other" customers took a few minutes for my salesman time after we had looked over all of the SUV's because it gave me time to process and work out for myself how I was going to handle this purchase and leave with the vehicle that felt like the best fit for me. I am a woman and I really don't like how some sales people have treated me in the past...but I have never had that problem at ELCO. I have purchased my last three vehicles from this dealership, two used and one new. I will continue to purchase my vehicles at ELCO, the service department is also good and I trust them. More

Both Joe and Tom were very friendly, patient with all of the questions that I had and very informative. I feel like I got the best deal that could have been given. I am very pleased with the whole experien the questions that I had and very informative. I feel like I got the best deal that could have been given. I am very pleased with the whole experience. I would definitely recommend Elco Chevrolet to friends and family. More

In my multiple visits and calls to the dealership, Joe and Roger were very friendly and helpful in my search for a vehicle, as well as obtaining a value for my potential trade-in. I worked with Roger whil and Roger were very friendly and helpful in my search for a vehicle, as well as obtaining a value for my potential trade-in. I worked with Roger while obtaining an approximate value for my potential trade. While I ultimately did not end up trading in a vehicle, I went through with the purchase of a new 2012 Chevrolet Cruze, and Joe was very helpful and informative throughout the entire process. More

I was pleased with the way Joe was knowledgeable on all the products available and patient during the negotiations with me. Will recommend to friends. the products available and patient during the negotiations with me. Will recommend to friends. More

Josh was willing to spend as much time with us as possible to make sure we ended up with a deal that would make us happy customers. He let us know that if we had any questions or concerns he would co possible to make sure we ended up with a deal that would make us happy customers. He let us know that if we had any questions or concerns he would continue to be available for us even after the sale was final. Josh has also called to make sure I am happy with my purchase. His follow up does make me feel that if I do have questions or concerns I can count on him to be there. More

Started looking for cars about 7 weeks prior to go to Elco - had the very pleasant experience of meeting with Jim Russo who answered all our questions,after explaining what we were looking for and showin Elco - had the very pleasant experience of meeting with Jim Russo who answered all our questions,after explaining what we were looking for and showing us the options/trucks available. Articulate and knowledgeable about the various available vehicles Jim came across personable and friendly. We did not buy right away but over the next couple of weeks kept searching and phone calls/questions to Jim were answered quickly. When we went back after doing comparisons and zeroed in on 3 various possible purchases (2 other dealers and Elco) the pricing and terms with the vehicle we bought were what we considered the best with Elco and Jim. What was really appreciated was the fact that we never felt pressured to buy right away - unlike some others we had dealt with. When agreeing on the purchase the experience and people we dealt with were great - all the questions/options/usage on the vehicle were explained so that the wife and I felt comfortable. All in all a very pleasant experience that I could recommend to anyone looking to buy new or used. Thanks Jim. More

ELCO had just taken a Camaro in trade that matched exactly what I wanted. Eric was able to secure me a great deal, and everyone was super friendly throughout the process. I even got some oil change co exactly what I wanted. Eric was able to secure me a great deal, and everyone was super friendly throughout the process. I even got some oil change coupons when they found out that my glass coating wasn't in stock and I would have to come back (which I don't have to do since they did get some in while I was there). Nobody acted as though I didn't know anything about cars, which was great! I am happy I went with ELCO and will be returning in the future! More