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EAG Ford Navasota - Service Center

Navasota, TX

4.5
19 Reviews
Call Service Center (936) 825-2225

19 Reviews of EAG Ford Navasota - Service Center

Sort by
May 02, 2023

There service department is second to none. Robert is will help you in anyway possible. More

by Robert Besst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Jun 21, 2023 -

EAG Ford Navasota responded

Hi Robert, thank you for your business and your kind words. As you noted, we have an amazing service department that works hard to make sure that you are well taken care of and that your vehicle is ready for the road. Again, we appreciate you choosing Elliott Team Ford and we are thrilled to count you as a member of the "Elliott Family"!

April 27, 2023

Great service with awesome follow up and detail of any issues. The service manager is a true service provider. Thank you. Steve Conway More

by Conwaysteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager I think David
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Jun 21, 2023 -

EAG Ford Navasota responded

Hi Steve, thank you for your business and for your kind words. Keith, our Service Manager, is excellent and as you said, "is a true service provider". He truly cares about our clients and works hard to ensure you are well taken care of. Again, we appreciate you choosing Elliott Team Ford and are thrilled to count you as a member of the "Elliott Family"!

August 27, 2022

Very good friendly knowledgeable. They have taken care of my needs for years thank you More

by lamascusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Report | Print
Sep 22, 2022 -

EAG Ford Navasota responded

Hi lamascusa, Thank you for your loyalty over the years and your kind words. Our team is fantastic and they are ready, willing and able to help with any automotive need you may have. Again, we appreciate you choosing Elliott Team Ford and we are honored to count you as a member of the "Elliott Family"!

Sep 24, 2022 -

lamascusa responded

Very good

March 07, 2022

The service department is phenomenal. They are friendly and go out of their way to help More

by Key
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Mar 17, 2022 -

EAG Ford Navasota responded

Hi Key, thank you for your business and your kind words. We have a great team and they work hard to make sure that your vehicle is well taken care of. Again, we appreciate you choosing Elliott Team Ford and we are proud to count you as a member of the "Elliott Family"!

November 30, 2021

We use Team Ford because they are local and easy to work with, communication is good! More

by k10way
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
Dec 30, 2021 -

EAG Ford Navasota responded

k10way, thank you for your business and your kind words. We have a great team in our Service Department that truly cares about making sure your vehicle is in great condition and safe for you to enjoy. Again, we appreciate you choosing Elliot Team Ford and we are honored to count you as a member of the "Elliott Family"!

September 23, 2021

Great service and very knowledgeable staff. Have been taking my pickup for oil changes since I purchased in 2015 More

by Diosdado2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Clerk and Register
Report | Print
Nov 09, 2021 -

EAG Ford Navasota responded

Diosdado2008, Thank you for your business and for loyalty over the years. We appreciate you choosing Elliott Team Ford and are proud to count you as a member of the "Elliott Family"!

June 14, 2021

Did not check air in tires on the works oil change May not have rotated tires. Will not come back again. Will go th Huntsville More

by quinneylester
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Jun 21, 2021 -

EAG Ford Navasota responded

HI Quinneylester, Thank you for your business and for sharing your experience. Our goal is to provide amazing service to you regardless of which department you work with. Our Service Manager, Keith Johnson will be in touch to make this right for you. We apologize for the inconvenience and we appreciate you bringing this to our attention.

May 25, 2021

I have used TEAM Ford since approximately 2005. They even worked on my 2003 Dodge pickup. My grandson worked in service for a year and proudly drove that very same Dodge to work. More

by imhoff2home
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sheryl
Report | Print
Jun 21, 2021 -

EAG Ford Navasota responded

Hi Imhoff2home, Thank you for your loyalty over the years and for your kind words. Our team is very knowledgeable and capable of working on pretty much any vehicle make or model. Again, we appreciate you choosing Elliott Team Ford and we are honored to count you as a member of the "Elliott Family"!

May 25, 2021

The group at Team Ford is Friendly Knowledgeable helpful. I will come back in the future for my maintenance & service. I like to keep my business local. Thanks for being here More

by ho-sh-pa
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony, Chris
Report | Print
Jun 21, 2021 -

EAG Ford Navasota responded

Hi Ho-sh-pa, Thank you for your business and your kind words. We have a great team in place that works hard to make sure that you are well taken care of. Again, we appreciate you choosing Elliott Team Ford and we are proud to count you as a member of the "Elliott Family"!

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